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VEVOR Solar Powered Fan, 30W Solar Panel with 2 Fans, Adjustable Solar Panel Angle, 2668 RPM High-Speed, Flexible Installation, Fast Air Exchange for Greenhouse, Grow Tents, Chicken Coops, Shelters

Customer Reviews for VEVOR Solar Powered Fan, 30W Solar Panel with 2 Fans, Adjustable Solar Panel Angle, 2668 RPM High-Speed, Flexible Installation, Fast Air Exchange for Greenhouse, Grow Tents, Chicken Coops, Shelters

30W 2 PCS

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Kelley Dunstan Kelley Dunstan
Solar fan
This fan worked for only 4 days and I have been trying to get a return or refund from Vevor for weeks. They just keep sending me the same email back that I have replied to over and over again.
1 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
f2ithtucker f2ithtucker
Crap item crappier customer service
15W 2 PCS
If I could give zero I would. Unusable. The solar panel and and the fan end had two different connection. They could never be used together. They sent me the wrong pieces. There was no way to fix it. No way to make it work. I posted picture after picture of the problem and customer service did not or would not understand the problem. And refused to make it right. All they had to do was either give me a refund or send the right pieces. They kept threatening to close the case and make me stuck with a broken item that couldn't be fixed. I'm now in the same position with another product that they sent that was missing pieces. Dealing with customer service is a nightmare.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
bfep bfep
quit after less than 3 weeks
installed in a 20 ft shipping container to help cool it down in the summer heat. It worked good for a few weeks but now it has quit. Will work halfway for a while if unplugged from the solar panel and then reattached. Panel will only show around 14 volts unplugged in the sun. I'm betting that is not enough as my other panels show 18 plus volts.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Rachel Rachel
Disappointing
I am disappointed to report this hasn’t worked well. At first it worked great but the battery depleted the first day and it hasn’t recharged since then despite moving the panel to be completely certain it’s receiving full sun. When it operated, it was weaker than anticipated but it did help remove the stuffy feeling inside. The control box is simple yet mildly confusing to use. I have reached out multiple times for help hoping maybe I just got a bad solar panel. The first time I got no response. The 2nd request I was able to chat with someone who I guess just submitted a ticket on my behalf (again?). It’s been a couple days and still no response. I wouldn’t recommend or purchase again.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
Carrie Robinson Carrie Robinson
Dud solar fan
The fan worked great the first night after charged by the sun. Never has worked since then..
0 people found this helpful
Customer Service Reply: Hi, so sorry to hear our product gave you trouble,we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Darrell Fillip Darrell Fillip
Home owner
25W 1 PCS
Can describe in one word- JUNK !!!! Wasn’t my money !!!!! Please send return instructions
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Seven Seven
you're going to need two of them
25W 4 PCS
This is a cool little fan for the chicken coop, but it's not very strong and it speeds up and slows down according to how much sun is out. It doesn't work at all at night. I'm probably going to have to buy another one because it just doesn't move that much air and I'm in Central Louisiana - it's hot AF here.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Greg Hennigar Greg Hennigar
Owner
Using in greenhouse barely moves air to other side 20’ away ,not as strong as we figured for the price but control panel was easy to understand overall id give it 2.5/5 stars ?
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Joseph R Verbitsky Joseph R Verbitsky
Thermostat issues
The fan is great. Had nothing but problems with the thermostat. First it was shutting off. Then the keypad stopped working all together. Waiting on them to do the right thing.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Tony Tony
I like the item.......
15W 2 PCS
The thing i ordered ia adequate for my needs. But, I give the ORDER itself a 1-star. One of the two items was missing ONE of the TWO parts!!!! Such mediocrity.... the chat assistance in the app is not well developed in format for Samsung phones. Very frustrating
1 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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