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VEVOR Solar Pool Ionizer, Round Copper Pool Ionizer Up to 132489 L, Floating Automatic Water Cleaner and Purifier, Chlorine Free Water, with Copper Anode, Spring, Brush and Filter for Pools & Spas

Customer Reviews for VEVOR Solar Pool Ionizer, Round Copper Pool Ionizer Up to 132489 L, Floating Automatic Water Cleaner and Purifier, Chlorine Free Water, with Copper Anode, Spring, Brush and Filter for Pools & Spas

132489 L Round Copper

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46 Reviews
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Frank Frank
Poor performance
170343 L Round Copper
Bought this a few months ago before the season started. I wanted to give it time to see how good of a job it would do. I can say don't waste your money. I still have to use chlorine and I still get algae on the pool floor and walls. If they would have added silver to this thing,it might work better. The silver would kill bacteria in the water. The unit does seem to degrade the copper anode. So it must be working, Its just not the algae cure.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Yoann Dessery Yoann Dessery
Not recommended
170343 L Round Copper
I am very disappointed because it didn't work at all
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steve Fillion Steve Fillion
Didn't last long
170343 L Hexagon Copper
It's already the end of it. Stopped working about 2 weeks ago now. It was fine but didn't last half a season.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Wayne Pritchard Wayne Pritchard
Never Received it.
170343 L Round Copper
I never received my pool ionizer, nor received a refund like I was told. . Very disappointed, especially since I've purchased many Vevor products in the past.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience you experienced with the delivery. We have reported this issue to our logistics partner so they can work on improving the process.In the meantime, we have created a support ticket for you. Our customer service team will contact you by email and keep you updated until the matter is fully resolved. Please check your inbox for our messages.
KD KD
Ms.
132489 L Round Copper
It was working well. Went to clean it with wire brush like instructions say. Now the blue plastic screw is stripped and will not hold the spring and basket in place.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Scott Haydel Scott Haydel
Poor design
132489 L Round Copper
Unit worked great until the first cleaning which according to the instructions should be weekly. Unscrew the bottom to take the filter and spring off and then the screw would not go back in. The screw needs to be longer to hold the filter and spring in place.
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.

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