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VEVOR Snow Roof Rake, 1.2m Long Reach Car Roof Snow Scraper, 45cm Foam Blade for No Scratches, Non-Slip Handle, Lightweight Snows Removal Tool for Vehicle Garage Rooftop Leaves Debris Clearing

Customer Reviews for VEVOR Snow Roof Rake, 1.2m Long Reach Car Roof Snow Scraper, 45cm Foam Blade for No Scratches, Non-Slip Handle, Lightweight Snows Removal Tool for Vehicle Garage Rooftop Leaves Debris Clearing

1.2 m

Customer Reviews

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69 Reviews
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Gina Gina
Rateau à neige
1.18-5.55 m
Le rateau à neige : bon pour le dégagement. par contre j'ai perdu les petites roues. Elles se sont détachées du rateau. Problème de conception. Je l'ai acheté pour ma toiture de tôle espérant que le déneigement soit plus agréable à faire. Les vis sur la toiture pas évident. Ce rateau à neige ne les évites pas mais il se dégage plus facilement que l'autre qui n'a aucun dégagement pour les vis à toiture. Bref, pas tout à fait conçu pour les toits d'acier... Mais dans l'ensemble si vous l'utilisez sur une toiture à bardeaux ce sera plus facile. Il faudra modifier le rateau pour qu'il ne perde pas les roulettes. Ce rateau à neige n'a pas rempli sa fonction pour ma toiture d'acier et a perdu ses roulettes. Mais j'ai eu un excellent service de VEVOR.
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Vos commentaires sont très précieux et nous les transmettrons à notre équipe qualité afin d'améliorer nos produits. Nous vous remercions d'avoir pris le temps de nous en faire part, car cela nous aide à les perfectionner.
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Pierre Pierre
Nützlich, Haltung geht schnell kaputt
2.25-5.62 m
Gutes Tool zum schneeberäumen. Leider ist mir bereits beim 2. Mal Benutzen die Halterung abgebrochen. Die Schraubverbindung, zum schild hält nicht viel aus.
0 people found this helpful
Carmen Carmen
Okay
2.25-5.62 m
Perfect reach, one issue was the pole. When reaching on roof, the pole kept swaying too much, could be a little more sturdy where poles connected. Other than that. I liked it. Now after these snow storms, I used item 3 times and the foam blade is broken already.
0 people found this helpful
Rebecca Rebecca
Mrs
Comes in a ton of pieces but due to how long it can be. Not sure how long it will last.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
User User
Mr
Its ok. One of the provided assembly bolts are too short. It comes with little wheels, I don't see a purpose for these.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Pikachu Pikachu
Looks nice but arrived damaged
Looks nice but arrived damaged 2
The rake looks nice however arrived damaged. The plastic band has a cut hole. I am still waiting for their response.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Broke Immediately Broke Immediately
Broke on second use.
1.2 m
The stick completely broke off during second use. We have another snow rake that's a different brand and we just wanted an extra. This one broke immediately while raking fresh, powdery snow. It broke off where it connects to the head (and no, it doesn't just plug back in. The metal broke off in shreds). DON'T WASTE YOUR MONEY ON THIS.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Martin Martin
not again
2.25-5.62 m
After first removal of snow from the roof it broke right in the middle, where blade and tube is connected via plastic screw! What a shame. This part should have been made of aluminium as well. Money thrown out of chimney, literally.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
No No
Poorly constructed
Opened it up and it did not come with the supports for the rake and due to that the rake broke the first time i used it to get the snow off the roof. The part that the rake attachs to the pole just completly pulled out. Very poor cheap construction
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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