Customer Reviews for VEVOR Sliding Tub Transfer Bench, Height Adjustable Bathtub Transfer Bench with Cut-Out Seat, Reversible Backrest & Safety Belt, Non-Slip Shower Chair for Elderly Disabled Handicap, 400LBS Capacity

DO NOT BUY anything on this website. I bought a chair that didn't work as I was expecting, and I simply want to return. There is no way to do it. Do you have to request and they simply don't approve it.

This item was ordered 3 months ago and never delivered. The carrier reported a “shipping exception”. Vevor declined looking into this issue and stated it would automatically send a replacement when the item was back in stock - approximate 4 months after original purchase date. The item was back in stock only 2 months later, but Vevor is refusing to send the replacement item, despite multiple discussions with its customer service teams for the past 10 days. (Vevor states that it has reached out to me by email about this issue in a separate email instead of following up in the existing customer service chat/email chain, but that email was not received and Vevor is not responding in the existing email chain.) Why has a replacement item not been shipped already within the last 10 days?

Never received this item. Was never sent s tracking number - the shipper dd not invlude the suite -# - in spite of paypal having this - want a refund / this looks like a scam.