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VEVOR Sliding Gate Opener, 1800 KG 5 m, Automatic Sliding Gate with 4 Remote Controllers & APP Control, Electric Rolling Driveway Slide Gate Motor, Complete Gate Operator Hardware Security System Kit

Customer Reviews for VEVOR Sliding Gate Opener, 1800 KG 5 m, Automatic Sliding Gate with 4 Remote Controllers & APP Control, Electric Rolling Driveway Slide Gate Motor, Complete Gate Operator Hardware Security System Kit

5 m

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2 reviews
Alex Alex
Setting Faulty. The gate CANNOT keep open all the time.
5 m
Setting Faulty. The gate CANNOT keep open all the time. 4 Setting Faulty. The gate CANNOT keep open all the time. 4
The gate opener cannot remain open. It always close automatically after 20 sec. I did the setting according to the instruction manual. But, it still not able keep the gate open all the time. I revised the review from 1 star to 4 stars . Reason : Although the motor has faulty, but the after sales support is very responsive. Thanks.
15 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
David jaa David jaa
Mr
5 m
The first unit was a dud as the transmitter board did not work. The after sales service is notexceptional as you just talk to a secondary company but ultimately they gave me an entire new unit which worked. There is some issue with the phone app connectivity ad it works in my okdet appke phone but not the newer ones but they give you so many remotes and keypads this is ok.
1 people found this helpful

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