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VEVOR Safe Box, 0.0227 m³ Money Safe with Fingerprint Lock and Digital Keypad Lock, Fireproof Home Safe with 2 Keys, Wall-Mounted Security Safe for Cash, Watch, Jewelry, Passport, Document Black

Customer Reviews for VEVOR Safe Box, 0.0227 m³ Money Safe with Fingerprint Lock and Digital Keypad Lock, Fireproof Home Safe with 2 Keys, Wall-Mounted Security Safe for Cash, Watch, Jewelry, Passport, Document Black

22L Yes
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Customer Reviews

4 Out of 5
Based on 485 reviews
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467 Reviews
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Ramzy Ramzy
Mr
62L No
The safe does not have screws to fix in the floor
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
CC CC
Challenging set-up
62L No
They tell you Lkaline1.5V battery but I figured out it is a regular A-sized Alkaline (not lithium) battery (there's a typo on their instructions). I gave up trying to set a code after seven tries. I also bought a smaller one and found a video without which it would have been a bit mor challenging. Sadly, I could not find a video on this, but I read and followed instructions. If there was a store nearby I would have returned it. The person answering the chat I think is just a call center.
2 people found this helpful
Markus Beckmann Markus Beckmann
Herr
73L No
Tresor funktioniert nicht einwandfrei Trotz Preisnachlass muss ich zusätzlich im Untern Teil alle 2 Wochen die Batterien wechseln da die Lampe immer rot anzeigt und der Tresor sich nicht öffnen lässt. Schlechte Qualität würde ich nie wieder kaufen
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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mauro v mauro v
123456 funziona sempre
60L Yes
123456 funziona sempre 1
nelle istruzioni non viene indicata la procedura corretta per cambiare la password master, quindi 123456# funziona sempre, per voi e per i ladri ....
4 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Mark Mark
Matige kwaliteit
48L Yes
Voor dit geld vind ik de kwaliteit van het materiaal matig. Dunne wanden en het bedieningspaneel laat de wensen over
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Anthony Anthony
Safe box
22L Yes
How am I suppose to review something I have not received yet????????????
0 people found this helpful
Customer Service Reply: We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Robert Robert
Lost
22L Yes
Haven''t got it yet!!!!
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
David David
Vevor safe
62L No
Quality of the safe is not the greatest, and bottom metal is very thin, even securing it to the floor, it can pull it out with force by breaking the bottom metal. If you buying to secure your valuable items that's not the safe you want.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Steve Steve
Go to Amazon and get a real safe
60L Yes
Advertised as if it was a real safe, thick metal, but really nothing more than punched out sheet metal.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
laurent laurent
LL
60L Yes
LL 1
Safe purchased online and quickly delivered. Package was in good condition. However impossible to open the door of the safe. The left side was completely bended and it prevented to open the door. See picture. Considering that package has not been damaged I assume that Vevor dispatched a safe with default.... I have contacted the client service who promissed a quick answer / solution (within 48 hours) and it's been 7 days and no answer. I just requested an exchange of the safe asap. So far waiting but already desapointed with the service.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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