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VEVOR Sand Filter, 457.2 mm, 151.4 LPM Above Inground Swimming Pool Sand Filter System, with 7-Way Multi-Port Valve, Backwash, Rinse, Recirculate, Waste, Winter, Closed Modes, for Above In Ground Pool

Customer Reviews for VEVOR Sand Filter, 457.2 mm, 151.4 LPM Above Inground Swimming Pool Sand Filter System, with 7-Way Multi-Port Valve, Backwash, Rinse, Recirculate, Waste, Winter, Closed Modes, for Above In Ground Pool

457.2 mm

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io io
nessuno
609.6 mm
Per adesso il mio giudizio non può che essere negativo ,visto che l'oggetto è stato ordinato, e regolarmente pagato, il 23 giugno,non mi è ancora stato consegnato. Resto in attesa di una vostra giustificazione.
0 people found this helpful
Customer Service Reply: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Dan Dan
Absolute garbage
609.6 mm
Dont waste your money on this filter! First item came damaged something punctured the box and damaged the base. Even with insurance that I purchased Xcotton they were offering me a coupon for future order... I dis get some money back but I wish I returned it. The seals do not hold well 2nd time now i had to re position the head seal! Keeps leaking from top! Does not matter how tight you make it same thing happens..Buy a brand name that will last and has parts for it!
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Patrick Poirier Patrick Poirier
Mr
609.6 mm
Mr 3
Pied reçu cassés
2 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Christian Christian
Mr
508 mm
Seems decent but the orange sticker is already fading to yellow after only one week and it is also peeling off....Seems I will have to eventually operate it without knowing what is what.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Douglas meyer Douglas meyer
Unsatisfied
609.6 mm
One of the bulkhead couplings was molded wrong and will not fit standard PVC. No amount of glue or putty will solve it. Vevor support has taken 2 weeks to contact me about a replacement coupling, unfortunately they will not provide replacement parts for this item nor will they give you the option to BUY replacement or additional parts for this item. Instead they are insisting I empty 350 pounds of fresh sand out of it, disassemble the whole product and return it for a full replacement. Without reimbursement for the sand or plumbing parts that will be damaged during this process. 2 weeks to come up with an idiotic solution, when I specifically asked for a link to parts or replacement part. And I specified to them I did not was to return the whole item, did not want a refund or a full replacement on the filter, I simply need 1 coupling.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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