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VEVOR Safe, 2.2 Cubic Feet Home Safe, Steel Security Safe with Fingerprint, Digital Keypad and 2 Keys, Cabinet Safe with Large Fire-proof Bag, Protect Cash, Gold, Jewelry, Documents, 400x330x600 mm

Customer Reviews for VEVOR Safe, 2.2 Cubic Feet Home Safe, Steel Security Safe with Fingerprint, Digital Keypad and 2 Keys, Cabinet Safe with Large Fire-proof Bag, Protect Cash, Gold, Jewelry, Documents, 400x330x600 mm

62L No

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MANUEL LEIVA MARTINEZ MANUEL LEIVA MARTINEZ
Difícil de configurar
22L Yes
Es increíble una caja de seguridad y que sea tan complicada para configurarla,lo primero es decir que el manual de usuario no viene en Español muy mal por parte de fabricante,lo segundo solicite el manual en Español a la misma empresa y me cobraron por un documento en el cual no disponía de nada en Español super mal por parte de la empresa para mí mi clasificación global es un 2 insuficiente por no decir muy insuficiente ,la estructura de la caja fuerte está pintada no tiene buen aspecto como otras cajas fuertes que vienen con una estructura super fuerte y una excelente pintura del fabricante
0 people found this helpful
Customer Service Reply: Le ofrecemos nuestras más sinceras disculpas por las molestias ocasionadas por nuestro producto. Comprendemos perfectamente la frustración que puede generar un mal funcionamiento durante su uso. Nos comprometemos a resolver este asunto con la mayor brevedad posible. Le enviaremos una actualización sobre el estado de su problema por correo electrónico; le rogamos que revise su bandeja de entrada.
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Adrian Suciu Adrian Suciu
Programare foarte proasta
62L No
Se programeaza foarte greu , programarile nu raspund la comenzi , codurile introduse nu mai sunt recunoscute , daca vrei sa tetezi mai multe amprente se deseteaza celelalte , NU RECOMAND , am facut o alegere proasta
0 people found this helpful
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Martin Pan Martin Pan
Mr
62L No
Very poor built quality. I have a small pistol safe which is just fine and works well. This one I would not reccomend.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
Steve Steve
Go to Amazon and get a real safe
60L Yes
Advertised as if it was a real safe, thick metal, but really nothing more than punched out sheet metal.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know your concerns. We apologize for any inconvenience this has created. For further help, visit our online "Contact Us" page, found in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will assist promptly. Thank you for your patience.
Crew Crew
NEVER AGAIN
62L No
This safe was the first item I ever ordered from VEVOR. It will definitely be the last. This hunk of metal is useless, and customer service will not do a thing about it. Horrible products and horrible customer service.
2 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
laurent laurent
LL
60L Yes
LL 1
Safe purchased online and quickly delivered. Package was in good condition. However impossible to open the door of the safe. The left side was completely bended and it prevented to open the door. See picture. Considering that package has not been damaged I assume that Vevor dispatched a safe with default.... I have contacted the client service who promissed a quick answer / solution (within 48 hours) and it's been 7 days and no answer. I just requested an exchange of the safe asap. So far waiting but already desapointed with the service.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Dave Garcia Dave Garcia
Mr
60L Yes
Mr 1
Please everyone never buy from vevor they won't refund or accept return. I received a damaged product safe box like this and they are offering $35 to get repaired? The door is not opening and arrived dameged on one side. This company is a joke.
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
MIGUEL ANGEL MIGUEL ANGEL
LA CALIDAD MUY JUSTA MUY BASICA Y EBDEBLE
60L Yes
ES MUY BASICA COMO CAJA FUERTE NO SE VE NADA ROBUSTA NO CONTESTAN NOM REPETIRE TERNDRE QUE PEDIR OA OTRO PROVEEDOR MAS ROBUSTA
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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David David
D
48L Yes
Toto je bohužel moje nejhorší nákupní zkušenost. Zakoupený trezor je od prvního dne nefunkční a po vložení baterií dochází k jejich nebezpečnému přehřívání. Trezor tedy nelze vůbec používat. Komunikace s firmou VEVOR je extrémně komplikovaná – jejich reklamační systém nefunguje, formuláře se blokují a není možné nahrát požadované podklady. Již téměř měsíc se snažím vyřešit reklamaci, bez jasného výsledku. Mám doma nový, nefunkční trezor, který může představovat bezpečnostní riziko, a řešení je stále v nedohlednu. Firmu VEVOR nikomu nedoporučuji. This is unfortunately the worst shopping experience I have ever had. The safe I purchased has been completely non-functional since day one, and after inserting the batteries, they overheat dangerously, making the safe unusable. Communication with VEVOR is extremely difficult. Their warranty and claim system does not work properly, forms get locked, and it is often impossible to upload the required evidence. I have been trying to resolve this issue for almost a month, without any clear outcome. I currently have a brand-new, defective safe at home that poses a potential safety risk, and the resolution still seems hopeless. I do not recommend VEVOR to anyone.
0 people found this helpful
Customer Service Reply: Upřímně se omlouváme za nepříjemnosti způsobené naším produktem. Plně chápeme frustraci, která může vzniknout v důsledku poruchy během používání. Snažíme se tuto záležitost co nejrychleji vyřešit. Aktuální informace o vašem problému vám poskytneme e-mailem; prosím, zkontrolujte si doručenou poštu, kde najdete další informace.
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Torrek Torrek
Qualité médiocre
48L Yes
Le produit: - Est arrivé abîmé, un des côtés du coffre est enfoncé, ainsi que la tôle intérieure! - Vis manquantes - Jeu d'environ 10mm dans la porte lorsque elle est verrouillée. 10mm! Même à un prix aussi bas, ca ne les vaut pas!
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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