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VEVOR Safe, 2.2 Cubic Feet Home Safe, Steel Security Safe with Fingerprint, Digital Keypad and 2 Keys, Cabinet Safe with Large Fire-proof Bag, Protect Cash, Gold, Jewelry, Documents, 400x330x600 mm

Customer Reviews for VEVOR Safe, 2.2 Cubic Feet Home Safe, Steel Security Safe with Fingerprint, Digital Keypad and 2 Keys, Cabinet Safe with Large Fire-proof Bag, Protect Cash, Gold, Jewelry, Documents, 400x330x600 mm

62L No

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Bill T Bill T
Don't buy this cheap safe.
51L No
Cheapest made safe I've ever owned. Let's start with the "FLAMES" in the ad, NOPE. Single thin wall construction. What's inside will likely burn. The accessory items inside, plastic. Came in missing the trim piece in the front. I decided I wanted to return, NOPE, denied. DON'T BUY THIS CHEAP SAFE FROM VEVOR.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Antoni Antoni
Carletti
60L Yes
Tempi di consegna non rispettati il prodotto poco affidabile made in china pagato poco valore poco mai più con vevor deluso
1 people found this helpful
Customer Service Reply: Abbiamo aperto un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via email e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Markus Beckmann Markus Beckmann
Herr
73L No
Tresor funktioniert nicht einwandfrei Trotz Preisnachlass muss ich zusätzlich im Untern Teil alle 2 Wochen die Batterien wechseln da die Lampe immer rot anzeigt und der Tresor sich nicht öffnen lässt. Schlechte Qualität würde ich nie wieder kaufen
0 people found this helpful
Customer Service Reply: Hallo! Es tut uns sehr leid, dass Sie mit unserem Kundendienst unzufrieden waren, und wir nehmen Ihr Feedback sehr ernst. Vielen Dank, dass Sie uns darauf aufmerksam gemacht haben – Ihre Rückmeldung ist uns sehr wichtig, um dies zu beheben und uns zu verbessern. Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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mauro v mauro v
123456 funziona sempre
60L Yes
123456 funziona sempre 1
nelle istruzioni non viene indicata la procedura corretta per cambiare la password master, quindi 123456# funziona sempre, per voi e per i ladri ....
3 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Helaas slechte service Helaas slechte service
teleurgesteld
60L Yes
Het product is OK gezien de prijs/kwaliteit verhouding, echter ontbreekt de verlichting zoals omschreven wat ik belangrijk vind en daarom voor dit model heb gekozen. Ik heb het voorstel gedaan een korting te geven zodat ik de verlichting zelf zou kunnen aanbrengen, het voorstel as 20 euro, wat de verlichting kost. En toen begon het ik moest met schermafdrukken aantonen wat er op de site van Vevor stond, ik voelde mij eigenlijk een leugenaar, niet echt klantvriendelijk en terug sturen zou voor Vevor duurder zijn en voor mij redelijk bewerkelijk. Klaarblijkelijk zag men in wel degelijk tekort te schieten omdat de vermelding was met verlichting en wilde men 10 euro reduceren de helft van de kosten van de verlichting, dus geloofde men mij wellicht weer niet. Ik laat het hier bij kortom zielig en niet echt klantgericht, dus een klant minder.
4 people found this helpful
Customer Service Reply: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
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Phoebus Phoebus
Un bon coffre mais …
62L No
Le coffre est de bonne qualité mais je rencontre deux problèmes: (1) la mémorisation des empreintes est délicate; une empreinte « enregistrée » mais présentée avec un angle différents de quelques millièmes déclenche l’alarme après 3 tentatives de correction; (2) je n’arrive pas en suivant scrupuleusement la notice à enregistrer mon propre code; j’ai interrogé le service Clients mais je n’ai pas de réponse.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Ramzy Ramzy
Mr
62L No
The safe does not have screws to fix in the floor
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
CC CC
Challenging set-up
62L No
They tell you Lkaline1.5V battery but I figured out it is a regular A-sized Alkaline (not lithium) battery (there's a typo on their instructions). I gave up trying to set a code after seven tries. I also bought a smaller one and found a video without which it would have been a bit mor challenging. Sadly, I could not find a video on this, but I read and followed instructions. If there was a store nearby I would have returned it. The person answering the chat I think is just a call center.
2 people found this helpful
Johnny Johnny
Kluis
73L No
Oké, voor die prijs is het een leuke kluis. XXXXXXXXXXXXXXXXXXXX.xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
1 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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Monzione Monzione
Mrs
51L No
Pas de mode d’emploi en français encore pas pu installer
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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