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VEVOR 8.2 m Round Above Ground Pool Liner, Overlap Pool Liners, Standard Gauge Vinyl, 1.2-to-1.37m Wall Height, Designed for Steel Sided Above-Ground Swimming Pools

Customer Reviews for VEVOR 8.2 m Round Above Ground Pool Liner, Overlap Pool Liners, Standard Gauge Vinyl, 1.2-to-1.37m Wall Height, Designed for Steel Sided Above-Ground Swimming Pools

Overlap Type 8.2 m
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Customer Reviews

4 Out of 5
Based on 182 reviews
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182 Reviews
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LP LP
Seam leak, Vevor suggest patch!!
Seam leak, Vevor suggest patch!! 1 Seam leak, Vevor suggest patch!! 1 Seam leak, Vevor suggest patch!! 1
Immediately upon filling it started to leak idk where I assume the bottom floor seam as it’s nearly empty now. Customer service suggested using a patch!! Not a replacement or a refund for this defective product, a PATCH for a brand new liner!!
2 people found this helpful
Customer Service Reply: Dear valued customer, We're truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We'll immediately pass your concerns to our customer service and after-sales teams to drive improvements. Please note that we have received your ticket raised earlier and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Françoise Françoise
FAURE
Overlap Type 3.6 x 7.3 m
FAURE 1
lorsque je l'ai déballé , j'ai constaté qu'il y avait déjà un trou dans le liner. je ne l'ai pas encore déplié, mais j'espère qu'il n'y en a pas d'autre. Envoyer un produit défectueux, ça n'est pas très sérieux
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Laosene Laosene
Jamais reçu
Colis, jamais reçu soi-disant a eu un accident avec le livreur DPD
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Ken Ken
Homeowner
UniBead Hook Type 7.3 m
I was sent the wrong size and now I’m in the return/exchange process. Which isn’t exactly quick and easy. Disappointed after hiring two people to install it for me only to have them find out it’s the wrong size. I had to pay them anyhow for the trip and time. Now I’m missing out on swimming for a couple weeks in the peak of summer. I’m sure hoping once I jump through all the return hoops that they are speedy with delivering the right size
0 people found this helpful
Customer Service Reply: Dear valued customer, We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Dominique Dominique
Pâlit très rapidement, très mauvaise qualité
Overlap Type 5.49 m
Ne pas acheter ça , elle déteint en un mois
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Kristi Blackwood Kristi Blackwood
So sad
UniBead Hook Type 5.49 x 10 m
Easy to setup. Filling up the water was almost to the skimmer and the side ripped to about 6in from the bottom. Very disappointed in the liner. 5 kids and 10 grandchildren are going to be here tomorrow. So very sad.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Whitney Whitney
Be careful about the size.
UniBead Hook Type 8.2 m
I bought the exact size I needed and they sent one too large. I put it on thinking maybe it gave some room for water fill to expand but no this is way too large
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Roberto Roberto
Mai consegnato
Il pacco non è mai arrivato dopo parecchi giorni di sollecito mi è stato restituito l'intero importo
0 people found this helpful
Customer Service Reply: Abbiamo notato che il problema da lei segnalato è stato risolto tramite comunicazione via e-mail. Siamo lieti che il problema sia stato risolto tempestivamente. Per qualsiasi ulteriore domanda, non esiti a contattarci nuovamente. Ci scusiamo inoltre sinceramente per l'esperienza logistica insoddisfacente che ha riscontrato. Abbiamo preso nota del problema e lo comunicheremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il suo feedback, che ci aiuta a migliorare i nostri servizi.
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Kathryn Kathryn
Pay for what you get
Overlap Type 4.6 x 9.1 m
This liner busted at the seams. Didn't hold water for even 24 hours. Its thin and cheap.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Kornelia Kornelia
Frank
Overlap Type 3.6 x 7.3 m
Pedí una cubierta para piscina de 7 x 3,75 m. Recibí una cubierta de 5 x 3 m. Me he quejado varias veces y siempre me han dicho que estaban trabajando en ello. Eso fue hace tres semanas, y si las cosas siguen así, puedo olvidarme de tener piscina este año.Un auténtico escándalo. Incluso a este precio.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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