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VEVOR Rock Tumbler Kit, 3.6kg Rock Polishing Kit, 4 Speed Settings 9-Day Polishing Timer Stone Polishing Kit, Double Barrel Rock Polisher with Adapter, Rock Polisher for Adults and Kids

Customer Reviews for VEVOR Rock Tumbler Kit, 3.6kg Rock Polishing Kit, 4 Speed Settings 9-Day Polishing Timer Stone Polishing Kit, Double Barrel Rock Polisher with Adapter, Rock Polisher for Adults and Kids

3.6 kg

Customer Reviews

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Gary Gary
Thistle
Great little machine but too small for my work
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
sveinolavhagbo sveinolavhagbo
Ubrukelige steintrommel
Maskinen har altforliten kraft til å drive trommel ,motor går varm og kutter drift selv med lite masse i trommelen Ubrukelig produkt
0 people found this helpful
Customer Service Reply: Takk for tilbakemeldingen. Vi beklager at problemet med ditt VEVOR-steinpoleringssett har medført ulemper for deg. Vi har satt en spesialist på saken, som vil kontakte deg innen 48 timer via sak #464865842586624 for å finne en passende løsning. Vennligst sjekk e-postadressen som er knyttet til bestillingen din, og svar oss derfra.
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wtbain1288@gmail.com wtbain1288@gmail.com
Does not work as advertised!
Says works up to 8lbs. Had 4lbs by weight and would not turn. Took it down to 2lbs and it worked.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via the email associated with your order to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
shannon.vdbergh@gmail.com shannon.vdbergh@gmail.com
Just stops
1.36 kg
Disappointed! The tumbler works for anything between 15min to 5hrs and then just stops. When I press play it doesn’t turn by itself I have help it along. Wasted my money☹️☹️
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ian ball Ian ball
Mr
3.6 kg
It started off okay but the left-hand side keep stopping all the time. The right hand side continues to go.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
JEAN-LOUIS JEAN-LOUIS
monsieur
monsieur 3
le polissage souhaité n'est pas atteint. Les pierres sont mat mais pas brillantes.
1 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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New DIYer New DIYer
Different approach - rust removal
1.36 kg
intended use for rust removal on tools
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Damian Damian
Berrili
3.6 kg
The tumbler ran for 3h and stopped, it wont turn back on.... complete waste of money
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Kareana Kareana
Don’t buy it - it lasted 9 days
3.6 kg
I am still trying to resolve my complaints with the company, and despite sending videos and lengthy explanations, they are just stalling the refund. I am an experienced tumbler, so I knew what I was doing. After a nine day cycle, I turned the unit off at the wall and after that, the electrics were gone. I had read some bad reviews but for the price thought I’d give it a go and if it lasted a year, so be it - but, less than two weeks is a joke. Save your money and buy a good quality unit l like I should have done.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Bryan Bryan
Mr
0.9 kg
Only got 1 stage done and now it's running intermittently and just stopping was hoping to see what the rock's would turn out like 😞
1 people found this helpful
Customer Service Reply: We extend our sincerest apologies for the inconvenience caused by our product. We fully comprehend the frustration that may arise from experiencing a malfunction during use. We are dedicated to addressing this matter expeditiously. We will provide an update regarding your issue via email; please be so kind as to check your inbox for further correspondence.

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