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VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews

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Boomer stan Boomer stan
Convenient but not perfect
My wife loves using it. I wish I had purchased the 5/8" version. The first time I dropped the hose onto a soft grassy lawn, the nozzle broke.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We apologize for any inconvenience you’ve experienced. For quick support, please use our online "Contact Us" page—our after-sales team is here to help promptly. We appreciate your understanding.
Michael W Rhodes Michael W Rhodes
would not buy again
it get stuck going down so I had to use another jack to get the car down not to safe to me
0 people found this helpful
Customer Service Reply: Hey, there. Thank you for reaching out to us and sharing your concerns. We are sorry to hear about your poor experience with us. We encourage you to visit our website and navigate to the "Contact Us" page, where you can find various ways to get in touch with our dedicated customer support team. Our professionals are well-equipped to assist you and will work diligently to provide you with a satisfactory resolution.
Keven Keven
Ok but…
Was excited to receive the item. Unboxed it and everything looked good. Installation was pretty cut and dry. The main complaint is that there’s just not a whole lot of pressure or volume in the hose and I’m guessing it’s because it’s such a small hose in diameter. Will probably end up having to replace it.
1 people found this helpful
Customer Service Reply: To our valued customer, thank you for your patience and willingness to cooperate. We’re actively working through your concerns and are determined to find a solution that meets your needs. Please keep checking your ticket and email for periodic updates on how things are going. Don’t hesitate to reach out if you have more questions or need further assistance.
paul paul
owner
does not retract smoothly feels like something is broken inside like its skipping on a gear or something
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We apologize for any inconvenience you’ve experienced. For quick support, please use our online "Contact Us" page—our after-sales team is here to help promptly. We appreciate your understanding.
Andrzej Andrzej
You getting what you paid for
I just start using it so I'll share first taught. Looks like everything is made with plastic except screws. Hose Reel and retractable mechanism is nat working as advertised. Needs some force to pool the hose and then I have to play with it to retract
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.
Paula Adams Paula Adams
Good product
We bought two of these to use on the farm for watering livestock. I thought it pictured quick connect connections & nozzles so that's why I went with vevor product because of the extra bonus of sprayers, quick connects, etc. After receiving the hoses I realized the quick connects weren't a typical quick connect. Sure you can pop sprayers on and off but the connection that screws on the hose doesn't have a shut off in it so the water just starts out of the hose. The threads at the end of the hose are shorter than a typical hose. When connecting the one spray handle directly to the hose it leaks BAD. I believe it's because there aren't enough threads and the rubber insert just slides into the end of the hose. I ended up buying a different quick connect with a stopper in it because I connect the hose to a automatic cattle waterer and then connect it quick to a spray nozzle to fill other animal buckets. As far as reeling it in, it worked great the first few times. Now it doesn't always feel all the way up on the one unit. It will leave 5' or so hanging out. The other unit doesn't get used every day and seems to be reeling in ok so far.
0 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in every effort to address your concerns and are striving to come up with a satisfactory solution. Be sure to check your ticket and email regularly to get the latest progress updates. For any more help or queries, feel free to contact us.
Frederic Frederic
Vevor hose reel
Doesn’t reel in all the way, not really worth the price.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
Alexandru Alexandru
House Owner
After one year hose nozzle blow up in 8 parts, wheel sometimes doesn't accept all house inside, attached photos
0 people found this helpful
Customer Service Reply: Thank you for your patience and cooperation throughout this process. We are pleased to inform you that we have reached a mutual agreement regarding your recent concern. We sincerely apologize for any inconvenience this may have caused and appreciate your understanding. Your satisfaction is our top priority, and we are committed to ensuring that you have a positive experience with our service.
Nicholas Malloy Nicholas Malloy
Warranty issues
They don’t stand by there warranties. I’ve purchased MULTIPLE things and they never stay by there warranties. My company is done investing money to this company
1 people found this helpful
Customer Service Reply: Dear esteemed customer, your patience and cooperation are greatly appreciated. We’re putting in all our efforts to address your concerns and are striving to find a solution that satisfies you. Keep checking your ticket and email for regular updates on the progress. For any more help or queries, feel free to get in touch.
PK PK
No way to turn off on hose nozzle
You can't turn this off at the end of the hose with either attachment. The only way to turn the water off is to go to the faucet and turn it off there. The attachments do not have the ability to turn the water off when you are done using it. You have to go to your faucet, turn it off and then retrack the hose. Everything is plastic.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for letting us know. Sorry for any issues. Our after-sales team stands by via "Contact Us" online to resolve this fast. Thank you for understanding.

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