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VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

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Customer Reviews

4 Out of 5
Based on 3590 reviews
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3590 Reviews
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Joaquin R. Joaquin R.
It was my favorite
84 ft-5/8 inch
I loved this hose since I got it. The retractable feature is super convenient and makes storing it so easy with no tangles. It was honestly perfect for daily use around the yard. However, today it started leaking water everywhere. Now when I use it, water sprays out from places it shouldn’t and I end up getting completely wet. It’s really frustrating because now it’s almost impossible to use without making a mess and it was very pricey to just replace it.
0 people found this helpful
thierry thierry
enrouleur
pratique
0 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat avec nous. Vos commentaires sont précieux et nous aident à nous améliorer. Merci encore pour votre contribution !
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Rufus Rufus
Sales
Lacks strength
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Rufus Rufus
Sales
After 2/3 Months needed Repairs
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Kimberley kirkham Kimberley kirkham
Crap
To be honest, I can't seem to figure it out. I had an older dehumidifier in there for a while, and it was pulling out like buckets of water a day from my basement. And I lived near the lake so that makes sense. This one I can't understand it. It makes no sense to me at all the directions. Don't make any sense. I'm just disappointed again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Yann Yann
l'enrouleur ne fonctionne pas
Bonjour, Je vous ai commandé 2 enrouleurs et il y en a un qui fonctionnait mal dès le début Et aujourd'hui, le tuyau ne revient plus dans l'enrouleur, je ne peux plus m'en servir
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes sincèrement désolés des difficultés que vous avez rencontrées avec le produit. Un ticket a été créé pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à sa résolution. Veuillez consulter régulièrement votre boîte de réception.
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OUELLET OUELLET
M
Le système d'enroulement jam sur les dernier 10 pieds
0 people found this helpful
Customer Service Reply: "Cher client, Nous vous remercions sincèrement de partager votre expérience d’achat avec nous. Soyez assurés que nous examinerons attentivement vos commentaires et que nous en tiendrons compte dans le cadre de nos efforts visant à améliorer nos services. Veuillez noter que nous avons créé un ticket pour que vous puissiez en assurer le suivi avec vous. Notre équipe d’assistance à la clientèle vous contactera par e-mail et vous fournira des mises à jour jusqu’à ce que tous les problèmes soient résolus. Veuillez vérifier rapidement votre boîte de réception pour nos messages."
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Tom Tom
Water leak inside of unit.
Leaks water.
1 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Beth Black Beth Black
Mrs
1/2 inch hose doesn't provide alot of pressure. Takes twice as long to get anything done. I do like that its off the ground and the retractable feature.
1 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Derick Derick
Owner
Hose outside dimensions is half inch so inside is like 3/8 way too small, don’t recommend the half inch try five eights
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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