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VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews

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481 reviews
Richard VANHORN Richard VANHORN
130 foot hose reel
Very cheap., bought 4 of these and all of them didn't last a season. Hoses will not roll up, attachment broken, very cheaply made spent like 425.00 dallors never again. Don't buy. Poor poor terrible product. Then they refund me very little buy two more and they are the same cheap stuff. Done with this.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Steve Steve
Mr
Great idea but broke within the first week of using it.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Marcie Parks Marcie Parks
Didnt last a year
Started leaking at connection point.
1 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Micah Micah
Need alot of water pressure
We live on a farm with a well. This was going to solve alot of issues with getting water back to the garden area however we do not have enough water pressure to fully make it through the hose.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Ruvim Ruvim
Doesn’t less
Dose not retract the hose after one month of use, it looked very promising but unfortunately it’s another Chinese imitation
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Don Johnston Don Johnston
Mr
I bought the hose reel worked great for a few months then quit rolling up.
3 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. We’ll pass your feedback to the relevant team to make necessary optimizations. Thanks again for your valuable input! So sorry to hear our product gave you trouble—we totally get how frustrating a malfunction mid-use can be. We wanna get this sorted for you fast! Also remember that you can contact our Live Chat or our email customer support, to assist you!
Aline Aline
Skip on this one
Cheaply made constantly gets twisted when retracting back making it very frustrating to use. Purchased this in hopes to help my aging parents water the garden but it now sits in the shed as they would not take the return back.
0 people found this helpful
Customer Service Reply: Dear valued customer,Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Screwed Screwed
Buying from Vevor is like getting it up the rear end
This company does not honor its warranty or product. All 1000000% garbage from China. Deal with them and suffer the consequences of being screwed over. Run, don't walk away from this pile of garbage company.
0 people found this helpful
Customer Service Reply: Dear valued customer, we trust this message finds you in good spirits. As per our recent discussions and the agreed-upon plan, we’ve finished the necessary steps to resolve your concerns. Please accept our sincere apology for any inconvenience or frustration you experienced; your satisfaction matters greatly to us, and we’re committed to making amends.
Keith Keith
Owner
Overall, the unit looks good, but it is very hard to retract. You need a substantial amount of force to pull it out. So be sure not to pull it out from the spray nozzle, as I think it will break eventually. When reeling it back in, you have to hold onto the hose and let it come back slowly as per the instructions, but even then, there is some kind of wobble or hump that the hose has to retract over in the unit, so it is loud and bumpy when it retacts. I don't expect this unit to last with this happening to it, so for the price, I expected better. Very unsatisfied, would not recommend.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
David Peasley David Peasley
Unhappy
They don’t sell 11.5 mm drill bits at lowes. Half inch is slightly too big! Why sell something like this unless you include bit?
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We’re sorry for any trouble you’ve faced. Our after-sales team is available for fast help via our "Contact Us" page online. We truly appreciate your understanding.

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