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VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

Customer Reviews for VEVOR Retractable Hose Reel, 130 ft x 1/2 inch, 180° Swivel Bracket Wall-Mounted, Garden Water Hose Reel with 9-Pattern Nozzle, Automatic Rewind, Lock at Any Length, and Slow Return System

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481 reviews
c talb c talb
100 feet , 1 gal per minute
Found this hose at a great price, much less than the 3/4 " option so i bought it only to regret my decision-- I'd happily pay full price to not own a hose thats never, ever used, thats on me though, trying to save $30 - then paying $90 for a wall ornament
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
PD PD
Works OK, but too short.
I bought it to replace my previous non-retractable hose which was barely long enough for our needs at 115 ft., but this so-called 130' hose turns out to be the same length as my previous one. Very disappointed that I don't get that additional 15'!
0 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully focused on addressing your issues and are committed to finding a resolution that meets your expectations. Please check your ticket and email periodically to stay informed about the progress. Don’t hesitate to reach out if you need further help or have additional queries.
Matthew M. Matthew M.
Good and bad
1/2 diameter really restricts water flow Plastic peg is bending as it's not strong enough to hold the unit. Included nozzle is absolute crap. Metal anchor is very good. Hose length is surprisingly long Retracts very well without issue.
0 people found this helpful
Cedric Spriggs Cedric Spriggs
Retractable Hose Reel
I can't give this a honest opinion yet because I am missing the mounting tube to secure the hose reel. There for I have not been able to test how it is. I will gladly update my review when and if I receive the mounting tube to complete the installation.
0 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you in good spirits. As per our recent discussions and the agreement we came to, we’re writing to inform you that all necessary steps to address your concerns have been completed. We’re truly sorry for any inconvenience or frustration this situation caused—your satisfaction is incredibly important, and we’re committed to setting things right.
Mathew Mercier Mathew Mercier
Homeowner
Price was very good in comparison with similar models. I am pleased with its convenience but I recommend the 5/8 “hose. The 1/2” is too small. It slows down the water flow too much.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Ricardo Ricardo
no good low pressure
hose seems nice, very hard to pull out and set so it doesn't get sucked back in, the rolling system seems very fragile don't expect it to last very long. doesn't look robust enough to handle the amount of work it requires to guide the hose out and in. but worse is the amount of water pressure. I have great water pressure and this hose restricts so bad.
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is appreciated. We apologize for any inconvenience caused. To get prompt support, visit our online "Contact Us" section—our after-sales team will assist quickly. Thank you for your understanding.
Doug Doug
Owner
Extremely well made. I wanted the 5/8 version and had to settle for the 1/2 version due to out of stock. Definitely wish I had waited for the 5/8 because the 1/2in version really struggles with water pressure. My home has great water pressure but this thing leaves alot to be desired.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
Aleesha Aleesha
Great idea, but…
The hose nozzle broke on day one. The screws it comes with are absolute junk, you’ll need to buy good quality screws. I’m glad it came with a second nozzle but pretty bummed as this wasn’t exactly in the budget, but had to have it! It’s a good concept but needs some work!
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for your feedback. We apologize for any inconvenience caused. Please visit our "Contact Us" page online for prompt assistance from our after-sales team. We truly appreciate your understanding.
SSS SSS
Great product
Please arrive on time; it's perfectly made, and I am thrilled. I would purchase it again. I am very surprised with this product after several reviews I realize i made the perfect choice
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
Alan Cronan Alan Cronan
Mr
Mr 1
The retracting spring broke after the third or fourth time, maybe? So rather than replace or refund. Vevor has tried to get me to fix it. Told me that how to operate it which was absolutely silly then offered to have it fixed and give me $20 for my trouble. Then offered me $32 for the thing because there is nowhere to get it fixed around here. I asked several times to either refund it or send me another one and they keep sending me messages to do things other than what I want them to do
24 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation are highly valued. We’re working diligently to handle your concerns and are determined to find a satisfactory solution. Be sure to regularly check your ticket and email for updates on the progress. For any more questions or assistance, feel free to get in touch.

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