Customer Reviews for VEVOR Retractable Dock Ladder, 5 Steps, Aluminum Alloy Pontoon Boat Swim Ladder, with Non-Slip Wide Steps, 159 kg Weight Capacity, Adjustable Height, for Lake Swimming, Pool, Boat, Marine Boarding

We got this ladder for our pool and its a perfect addition. We had to figure out how to install without drilling into our concrete and with some elbow grease, we were able to figure something out to still be able to use this. The ladder itself is a great quality and is everything we needed. It's very solid, heavy duty, and is retractable. The material will not rust so it's perfect for outdoors whether its a boat, or a pool. I am very happy with this product, and I also think it's a great price for something that will last a very long time.

We put the ladder on our seawall so we can get into our Kayaks and Paddleboard’s. We are very pleased .

All things considered, you get what you pay for. The positives are the price and overall size of the ladder. The negatives are the steel is very thin, so I’m unsure that it will support the weight of a person without bending and several missing pieces of hardware. When I contacted the company about the missing hardware, they were responsive and offered to provide the missing parts or provide partial credit.

Quality appears to be good but poor design and functionality. First the ladder does not raise up very much so the bottom two steps in my application is always under water which promotes algae from growing on those steps so make sure to measure your specific needs to ensure you don’t have this issue. Second they supply two Velcro straps to hold the ladder in its raised position which won’t last long being exposed to the weather, they need a more secure way of locking the ladder in the raised position. Lastly not sure how secure the ladder will be but it uses what looks to be two drawer pulls that you attach to your dock and the ladder has two hooks that just slip into it to hold in place which does make it easy to completely remove the ladder from the dock if you don’t want it to be in the water all the time. I tried to return the ladder for a as refund but customer service would not agree to a return so I’m stuck with making the best of it until I get tired a buy something better