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VEVOR Removable Dock Ladder, 5 Steps, Aluminum Alloy Pontoon Boat Swim Ladder, with Non-Slip Wide PP Steps, 227 kg Weight Capacity, Quick Release Design, for Lake Swimming, Pool, Marine Boarding

Customer Reviews for VEVOR Removable Dock Ladder, 5 Steps, Aluminum Alloy Pontoon Boat Swim Ladder, with Non-Slip Wide PP Steps, 227 kg Weight Capacity, Quick Release Design, for Lake Swimming, Pool, Marine Boarding

Upgraded Version 5 Steps

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Dan Dan
Cheap ladder
3 Steps
Does the job but needs to be reinforced as it swings left to right when in use like a rope ladder. Spend a few extra dollars and get something more stable.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Mike Mike
Flimsy
4 Steps
This removable ladder is a great idea I’m principal. In practice, it’s very flimsy and unsteady. It would be great if only younger children used it. As a relatively small adult, the ladder twists and feels as if it’s going to come apart as you climb. For larger folks, move on to a sturdier and wider ladder. It was inexpensive but not worth it. My next ladder will be a single solid constructed piece. On the plus side, very easy to assemble and install.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Jordan Jordan
Dock ladder
Regular Type 4 Steps
Dock ladder 1
The ladder arrived on time, however, it arrived damaged. One of the steps was damaged to the point it was unable to be attached.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
HH HH
Vevor Dock ladder
3 Steps
Zou handig moeten zijn om op verhoog te geraken maar is wat instabiel zonder steun achter laddertje en heeft neiging om tot parallellogramtreden te vervormen bij schuin aantreden. Indien men het verder kan stabiliseren is het wel handig. Ook handig om snel los te koppelen en te verwijderen.
0 people found this helpful
Customer Service Reply: Hallo! We stellen het erg op prijs dat u uw winkelervaring met ons deelt. Het betekent veel voor ons en helpt ons om te verbeteren. Nogmaals bedankt voor uw waardevolle feedback!
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José Pedro Montes Durán José Pedro Montes Durán
Sr
4 Steps
Vevor Customer Service Estimado Cliente, Lamentamos traerle una mala experiencia de compra. Usted es nuestro valioso cliente, no queremos que tenga ninguna insatisfacción con VEVOR. Somos conscientes de su dificultad, por eso le reembolsaremos 20 euros en concepto de indemnización. ¿Está de acuerdo con esto? Esperamos su respuesta. Muy atentamente, Bunn. ........... Quisiera devolver el producto y reembolso completo, no me satisface los 20€ de compensación más los 20 DUSA por los tornillos. Díganme como proceder a la devolución. Jpmontes
0 people found this helpful
Customer Service Reply: ¡Hola! Agradecemos mucho que compartas tu experiencia de compra con nosotros. Nos ayudas a mejorar. Transmitiremos tus comentarios al equipo correspondiente para que realice las optimizaciones necesarias. ¡Gracias de nuevo por tu valiosa aportación! Lamentamos que nuestro producto te haya causado problemas. Hemos detectado que el problema que reportaste se ha resuelto por correo electrónico. Nos complace que tu problema se haya solucionado con prontitud. Si tienes alguna otra pregunta, no dudes en contactarnos de nuevo.
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Rachel Fernandez Rachel Fernandez
Mrs
3 Steps
The ladder sways from side to side when using it. I had to screw it down olong the top to secure it more but it still moves side to side. Doesn’t matter the weight of the person, we have 50kg - 110kg people using it.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of these worries. We’re sorry for the hassle this has brought you. For additional help, go to our "Contact Us" page online, located in the bottom navigation bar. Use this to submit a ticket for unresolved matters, and our after-sales team will assist quickly. We appreciate your understanding.
Gregory Gregory
Mr
3 Steps
Poor quality very flimsy. Keeps moving with your weight on it Always feel unsafe Not recommended for the advertised purpose
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Paul Roberts Paul Roberts
Ladder is weak side to side
4 Steps
Ladder is weak side to side 1
The ladder structure is too flimsy side to side - I had to add U brackets to the vertical and horizontal l bars to stabilize it which defeats the easy removeable feature
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Good For Nothing Good For Nothing
G A R B A G E
3 Steps
Purchased this piece of junk last summer and it wasn't worth the money I spent. Threw it out yesterday. Flimsy, dangerous and they sent it to me missing 1 useable step, and i had to wait weeks for them to replace the defect. GARBAGE Had to drill additional holes into the base to keep it from flying off the dock. Next time I have nothing to do with my money, I will light a cigar with it....at least it will have served a useful purpose.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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