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VEVOR Raised Garden Bed, 8 x 4 x 2 ft Galvanized Metal Planter Box, Outdoor Planting Boxes with Open Base, for Growing Flowers/Vegetables/Herbs in Backyard/Garden/Patio/Balcony, Dark Gray

Customer Reviews for VEVOR Raised Garden Bed, 8 x 4 x 2 ft Galvanized Metal Planter Box, Outdoor Planting Boxes with Open Base, for Growing Flowers/Vegetables/Herbs in Backyard/Garden/Patio/Balcony, Dark Gray

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SB SB
Garden beds
These beds were affordable. The paneling itself and the corners are decent. The supports in the middle don't work well. Once its filled with soil the side walls are not straight anymore. We carefully filled the beds and tried adjusting the walls as we filled but nothing worked. I wouldn't buy these again. Pay a bit more for beds with a better support system!
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Anthony Anthony
Bad support design
The cross support bars in the middle are a terrible design and when you add dirt the collapse and pull the sides in distorting the walls. Looks like someone ran into the sides with a car. Will not buy these again.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product. Your comments are very valuable to us, and we will make sure to share them with our quality team for improvement. We truly appreciate you taking the time to let us know, as it helps us continue to improve our products.
Homesteader Homesteader
Not what I expected.
Beds are very flimsy and thin. Bracing bars are made of a flattened tin can and I cannot trust them to actually hold the bed together once filled with soil. Very worried that the screws holding them to the sides or together as there is 2 pieces that you need to screw together instead of a solid bar will just pull thru the cheap material. If they corrode at all failure will be imminent. There are a million screws and wing nuts which I do not like as you cannot just use a ratchet or small electric impact to put together to expedite assembly. I know this is an inexpensive raised bed but it is so cheap that I will not use it as it does not appear that it will last 1 season.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jim Green Jim Green
Vevor is Doomed
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ryan McDonough Ryan McDonough
Business owner
Very weak assembly. Couldn't hold the dirt without bending sides out. Need more structural support
0 people found this helpful
Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
MPo MPo
Owner
Don't waste your money. We purchased this thinking it would be a nice size garden bed for our backyard vegetables and assembled using locktite on all the fasteners for added strength and durability. It went together well an felt semi-sturdy until we filled it with soil. The sides are bulged out, the metal has no strength, all the cross braces (6) were installed, but did little to maintain the structure. I will either remove and discard next spring or will need to build an exoskeleton to support the bed around the entire perimeter of the bed.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Timothy Webster Timothy Webster
Horrible Customer service!!!
Your company is a nightmare! No phone to contact an agent You sent the wrong item. I sent pictures of the package with the wrong measurements on it, but you still wanted me to open it and take more pics which was ridiculous! I did the chat with a guy Jesus, in emails after you send by automated email so when I reply it says not a valid email cannot reply! II did get an email for a $20 discount for my trouble!?!!??? Why I had to spend another hundred dollars to buy the product I wanted from another company! I said send me a return decal and I’ll send the damn thing back still unopened in original packaging. In the mean time I’m giving you negative reviews everywhere I can unless this gets resolved
1 people found this helpful
Customer Service Reply: Dear valued customer, thank you for being patient and cooperative. We're in the process of dealing with your concerns and are committed to providing a good solution. Please watch for updates in your ticket and email. Any further questions, just let us know.
Sierra Tango Zulu Sierra Tango Zulu
Wishful
I ordered 6, but they never arrived. I'm disappointed because they would have made great garden beds for growing vegetables this summer.
0 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a great deal to us. We’re working around the clock to address your concerns and are committed to finding a satisfactory solution. Be sure to check your ticket and email regularly to get the latest updates on the progress. For any more assistance or queries, feel free to contact us.
Blue Blue
Blue
Product arrived and wing nuts that came with the product were not threaded The wingnuts were smooth and cannot be used. I contact support via web because there is no phone number that they provide and they stated they would send new wing nut in 15 days. Longer than I expected. Still no wing nuts. Trying to return the product but cannot contact anyone. So leaving a review that seemed warranted.
0 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
Victor Victor
Terrible Quality, Built like Crap !
These are the worst quality pieces of junk. Cost me $600.00 in labor to assemble. I hope you have a couple days to guess how to assemble these. A soda can has thicker aluminum, when we filled them with topsoil they all bowed out and collapsed. What a waste of money !! Save your money and call the Omish !
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.

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