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VEVOR Raised Garden Bed, 8 x 4 x 2 ft Galvanized Metal Planter Box, Outdoor Planting Boxes with Open Base, for Growing Flowers/Vegetables/Herbs in Backyard/Garden/Patio/Balcony, Dark Gray

Customer Reviews for VEVOR Raised Garden Bed, 8 x 4 x 2 ft Galvanized Metal Planter Box, Outdoor Planting Boxes with Open Base, for Growing Flowers/Vegetables/Herbs in Backyard/Garden/Patio/Balcony, Dark Gray

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Jason Jason
I’m owner
Bowed out in multiple was when dirt was put in it bowed out he side and then bowed out the long way
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
Anne Anne
just me
I was impressed with the planter at first, then I noticed serious problems with design that really hurts its use.. 1. BIG problem - cross brace material is really bad, flimsy at best, and does NOT hold the sided from bulging. I even tried using all the braces in the middle and the middle still bulged, The top brace will get in the way of planting as well as working the dirt, I finally had to use T-POSTS to keep the sides from bulging.... 2. The corners leak dirt constantly as there is no provision to close the gaps between the straight edge end posts and the wavy edge side material. This became even worse after a rain storm and several inches of dirt flooded out through these openings.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for the trouble. Visit our "Contact Us" page for help. Our after-sales team will assist quickly. Appreciate your understanding.
Jim wright Jim wright
Mr.
The metal used for the sides is very week. I hsd to instal braces to keep the sides from bulging out of control. Can not get pics to upload. If you send me a email i will get them to you. Thank you Jim
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Customer Service Reply: Dear valued customer, Thank you for your feedback. We’re sorry for any inconvenience this may have caused. To get quick support, please use our online "Contact Us" page, where our after-sales team is standing by. We truly appreciate your understanding.
Kristen Daniel Kristen Daniel
Mrs
Solid material, but needs to come with all the hardware. We were short a dozen or so wing nuts and bolts. Also needs more supports going between the walls. It’s bulging out at the center and will basically be in my scrap pile soon. 1/10 would not recommend. Image upload won’t even allow a normal photo.
0 people found this helpful
Customer Service Reply: Dear valued customer, Your feedback is important to us. We’re sorry for any inconvenience. To receive quick help, reach out through our "Contact Us" page online—our after-sales team is here to assist. We appreciate your understanding.
Mic Mic
Mr
Mr 1 Mr 1
Malgré un montage conforme à la notice, 3 renforts en bas et 3 en haut, une fois rempli de terre la partie à mi hauteur se déforme énormément la partie centrale fait 145 cm de large pour 120 en bas et en haut (cf photo) Elles sont installées dehors depuis 1 mois et les premières traces de rouille apparaissent déjà, alors que les films de protections n'ont été hottés qu'une fois le montage et le remplissage terminé. Je craignais ce résultat, mais au vu des commentaires systématiquement positif, j'ai pris le risque, j'aurais mieux fait d'écouter mon instinct.
0 people found this helpful
Customer Service Reply: Nous vous prions d'accepter nos plus sincères excuses pour les désagréments occasionnés par notre produit. Nous comprenons parfaitement la frustration que peut engendrer un dysfonctionnement lors de son utilisation. Nous nous engageons à résoudre ce problème dans les plus brefs délais. Nous vous tiendrons informé(e) par courriel ; veuillez consulter votre boîte de réception.
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Homesteader Homesteader
Not what I expected.
Beds are very flimsy and thin. Bracing bars are made of a flattened tin can and I cannot trust them to actually hold the bed together once filled with soil. Very worried that the screws holding them to the sides or together as there is 2 pieces that you need to screw together instead of a solid bar will just pull thru the cheap material. If they corrode at all failure will be imminent. There are a million screws and wing nuts which I do not like as you cannot just use a ratchet or small electric impact to put together to expedite assembly. I know this is an inexpensive raised bed but it is so cheap that I will not use it as it does not appear that it will last 1 season.
0 people found this helpful
Customer Service Reply: We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Jim Green Jim Green
Vevor is Doomed
Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck. Their customer service is worthless. If you don’t receive order, you are out of luck.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Ryan McDonough Ryan McDonough
Business owner
Very weak assembly. Couldn't hold the dirt without bending sides out. Need more structural support
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Customer Service Reply: Hello, there. Thank you for reaching out to us. We sincerely apologize for any inconvenience or frustration you may have experienced. Your satisfaction is our top priority, and we are committed to resolving this issue to your complete satisfaction. To assist you further, we encourage you to visit our "Contact Us" page on our website. There, you can easily connect with our dedicated after-sales team.
MPo MPo
Owner
Don't waste your money. We purchased this thinking it would be a nice size garden bed for our backyard vegetables and assembled using locktite on all the fasteners for added strength and durability. It went together well an felt semi-sturdy until we filled it with soil. The sides are bulged out, the metal has no strength, all the cross braces (6) were installed, but did little to maintain the structure. I will either remove and discard next spring or will need to build an exoskeleton to support the bed around the entire perimeter of the bed.
0 people found this helpful
Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
Timothy Webster Timothy Webster
Horrible Customer service!!!
Your company is a nightmare! No phone to contact an agent You sent the wrong item. I sent pictures of the package with the wrong measurements on it, but you still wanted me to open it and take more pics which was ridiculous! I did the chat with a guy Jesus, in emails after you send by automated email so when I reply it says not a valid email cannot reply! II did get an email for a $20 discount for my trouble!?!!??? Why I had to spend another hundred dollars to buy the product I wanted from another company! I said send me a return decal and I’ll send the damn thing back still unopened in original packaging. In the mean time I’m giving you negative reviews everywhere I can unless this gets resolved
1 people found this helpful
Customer Service Reply: Dear valued customer, thank you for being patient and cooperative. We're in the process of dealing with your concerns and are committed to providing a good solution. Please watch for updates in your ticket and email. Any further questions, just let us know.

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