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VEVOR Propane Forge Farrier Forge Single Burner Tool Knife Making Blacksmithing

Customer Reviews for VEVOR Propane Forge Farrier Forge Single Burner Tool Knife Making Blacksmithing

1 Burners

Customer Reviews

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239 Reviews
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William William
Overall great buy but the hose is terrible
1 Burners
I have had this forge since May 2024 and it worked fine until the firebrick cracked spontaneously and the hose started leaking and a small hole formed due to the very poor-quality insulation. So i contacted customer support and they gave me a $40 refund which isnt even enough to buy a replacment forge; so i definitely got cheated a bit there. But i bought another one and again the firebrick cracked almost instantly though the hose remained intact. It wasnt until a few months later that, guess what, the hose sprouted another hole, and this time was also leaking at the connection point where the hose meets the nozzle. I just sent out my ticket so i hope they respond within a reasonable amount of time. I will be taking my business elsewhere if i do not get a replacement or a full refund.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Dylan Dylan
Propane lines melted off while i used it.
2 out of the 3 lines melted off at the nozzle while i was trying to test how well it would heat with less burners.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback on your concerns. We apologize for any inconvenience. For further support, visit our "Contact Us" page online—find it in the bottom navigation bar. Submit a ticket here for unresolved problems, and our after-sales team will work promptly to resolve them. Thank you for your understanding.
Nathan Nathan
Mr. Pechacek
2 Burners
The forge works great! Unfortunately, the forge has exposed fibers that aren't enclosed in retractive cement. I was unaware of this and fired it for the first time without treating the exposed fibers. I was informed this is extremely dangerous to my respiratory health, and have since ordered the proper cement to ensure safe usage. It would have been nice to have noticed about the dangers of this product before using.
4 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for sharing your concerns. We apologize for any trouble this has brought you. For further help, visit our online "Contact Us" page, located in the bottom navigation bar. Submit a ticket there for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.
toolmaker toolmaker
toolmaker
The powdercoat burnoff is awful, continues to smoke and smell for a long time. Forge should come with rigidizer for ceramic fiber or at least instructions to use something to coat the fiber blanket for safety's sake.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for informing us of your worries. We’re sorry for the hassle caused. For more assistance, go to our "Contact Us" page online, found in the bottom navigation bar. Submit a ticket here for any unresolved issues—our after-sales team will work to fix things quickly. We appreciate your patience.
Pete Pete
Mr
Mr 1
Do not get. I have had so many problems. The hoses are horrible. The brass connector cracked and fell apart. This is a safety hazard.
3 people found this helpful
Customer Service Reply: Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right.
Schulz Rudolf Schulz Rudolf
Zwei Mal eingesetzt, schon nicht mehr zu gebrauchen
Zwei Mal eingesetzt, schon nicht mehr zu gebrauchen 1
Ich habe die Gasesse Ende November bestellt. Aus gesundheitlichen Gründen konnte ich sie erst zwischen den Feiertagen einsetzen. Habe sie zwei mal in Gebrauch gehabt und schon fällt einiges negative auf: 1. Die Gasventile schließen nicht richtig. Es strömt im geschlossen Zustand Gas aus und entzündet sich was mehr als gefährlich enden kann. 2. Die Schlauchverbindungen lösen sich aus ihren Verpressungen weil die mehr wie mangelhaft verpresst sind! So etwas habe ich mit meiner Devil Forge noch nicht erlebt! Für mich endtäuschend und mangelhaft! Einfach nur billgzeug aus China. Und wen ich mit fast 20 Jahren Berufserfahrung mit dem Ding Probleme habe möchte ich nicht wissen wie manch ein Hobbyschmied damit Probleme hat! Für den professionellen Einsatz absolut untauglich! Das sind Dinge die einfach nicht passieren dürfen!
3 people found this helpful
Customer Service Reply: Wir entschuldigen uns aufrichtig für die Unannehmlichkeiten, die Ihnen durch unser Produkt entstanden sind. Wir verstehen Ihren Ärger, der durch eine Fehlfunktion während der Nutzung entstehen kann. Wir werden uns umgehend um die Behebung des Problems kümmern. Sie erhalten von uns ein Update zu Ihrem Anliegen per E-Mail. Bitte prüfen Sie regelmäßig Ihren Posteingang.
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Julia Julia
Krieger
Jamás habíamos visto un servicio tan pésimo. Tras pedir el mismo producto tres veces, nos enviaron algo completamente diferente. Ahora, después de cinco mensajes, seguimos sin respuesta sobre la devolución del paquete ni el reembolso. No contestan. Estamos muy descontentos con nuestra compra. En lugar de recibir lo que pedimos, que era para fundir metal, nos enviaron una pistola pulverizadora que solo sirve para pintar metal.
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud y nos hemos mantenido en contacto para resolver este problema. Actualmente, le solicitamos información detallada por correo electrónico para solucionarlo y esperamos su respuesta. Le aseguramos que le daremos seguimiento hasta que el problema esté completamente resuelto. Por favor, revise las respuestas a su solicitud y las alertas por correo electrónico.
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José Manuel José Manuel
Horno
El producto nunca fue entregado, no recomiendo está página
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que pueda dar seguimiento a este problema. Nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le proporcionará actualizaciones hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Jay Jay
Works great when it works
After the first use the hoses started leaking at the clamps for the connector to the jets. Those jets get extremely hot and transfer the heat into the rubber hose which warps it and the clamps on the host. They should go back to the manifold style that I see in all the youtube videos. So now I am dealing with customer service which is always so slow to get anything done for you, I am still waiting on resolution on another item I bought over 5 weeks ago that I still cannot use.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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