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VEVOR Portable Refrigerant Recovery Machine, 3/4 HP 220-240V 50Hz Single Cylinder AC Recovery Machine for Liquid Vapor Refrigerant, 1450 RPM Recycling Unit HVAC for Automotive & Household Air Conditioning

Customer Reviews for VEVOR Portable Refrigerant Recovery Machine, 3/4 HP 220-240V 50Hz Single Cylinder AC Recovery Machine for Liquid Vapor Refrigerant, 1450 RPM Recycling Unit HVAC for Automotive & Household Air Conditioning

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Customer Reviews

4 Out of 5
Based on 156 reviews
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156 Reviews
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Shaun Shaun
Mr
Garbage doesn’t even work. I never got a chance to use it until today. I would stay away from this and get something of better quality.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Thomas Thomas
Tom
I returned it! I needed this like yesterday and I asked the shipping department to send me it next day and I would pay for the extra cost of shipping. They never shipped it next day and I received it after I had already paid for a different one. They never responded to me about the shipping until I returned it. Then they wanted to know why I was returning it. I explained why and they said that they would have shipped it to me next day if I had asked them to. I then took screenshots of my conversation with the shipping department and they then never responded to me afterwards.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Larry Lingle Larry Lingle
Owner
Delivered with out power cord have no received it yet very complicated customer service
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
CHUCKY CHUCKY
DONT BUY IF YOU NEED FAST
THERE SHIPPING TIMES ARE A LIE JUST SO EVERYONE KNOWS THEY DONT DELIVER ON TIME
0 people found this helpful
Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Adriano Tadeu carnielli Adriano Tadeu carnielli
Péssimo serviço
Caros nao rece minhas encomendas e tão pouco os 40 euros oferecidos pelo transtorno. A Vevor é uma péssima empresa.
0 people found this helpful
Customer Service Reply: Olá! Agradecemos muito por partilhar connosco a sua experiência de compra. Significa muito para nós, ajudando-nos a melhorar. Encaminharemos o seu feedback para a equipa responsável para que possamos fazer as otimizações necessárias. Agradecemos novamente a sua valiosa contribuição! Lamentamos saber que o nosso produto lhe causou problemas. Verificámos que o problema reportado foi resolvido por e-mail. Ficamos felizes que o seu problema tenha sido resolvido prontamente. Caso tenha alguma dúvida, sinta-se à vontade para nos contactar novamente.
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Carl Carl
owner/tech
I mistakenly ordered the wrong one. I asked the company if I could exchange for the correct one. I was told no. I did receive a 35.00 rebate, thank you but I still have to buy the correct one.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your concerns. We’re sorry for any inconvenience this has brought. For more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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