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VEVOR Portable Camping Air Conditioner, 3000 BTU Tent AC Unit, 530W Cooling Only, Touch & Remote Control, 24H Timer, 200 m³/h Airflow, Multiple Modes for Tents, RVs, Camping, Outdoor Use, Home, White

Customer Reviews for VEVOR Portable Camping Air Conditioner, 3000 BTU Tent AC Unit, 530W Cooling Only, Touch & Remote Control, 24H Timer, 200 m³/h Airflow, Multiple Modes for Tents, RVs, Camping, Outdoor Use, Home, White

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Eddie Eddie
Weak blower
Weak blower motor. You have to be directly next to it to feel the cool. If you only need during the night, it's good, but if it's hot outside, forget it's even there.
3 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Benjamin Baer Benjamin Baer
Portable nightmare
Do not purchase this product It worked a total of 2 weeks compressor went out although vevor did refund me a partial refund. It was barely enough to buy another one on yard seller. They say at this time they do not have a solution or a fix for the problem…
3 people found this helpful
Customer Service Reply: We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don’t hesitate to reach out to us again. Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
m m
m
Does not blow cold air at all... still waiting for a refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
David David
Owner operator hotshot trucking company
Overall, the unit does work. The feature that is supposed to reintegrate the condensation does not work.You will need to have a drain hooked up. The remote does not work. It turns on, but the unit itself will not respond to it. The unit I got does not have bluetooth, even though it does have the symbol. But when you turn it on and turn it down, it does blow cold air
2 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Nick furr Nick furr
Dude
Works decently if cooling a very small area. I wish I bought the bigger 5000btu ac/dc model but the $600 price tag scared me away. I figured I could buy 2x of these models for the price of the 5000btu model. I can't find any reviews or videos on the 5000btu model any where! I hope to see a review on the 5000btu model. Maybe one day, I might upgrade.
1 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
James Pastore James Pastore
Mr
This AC does work good, but at my age (over 65) it is too heavy for me to move around. It is faily quiet
2 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Judy Judy
Ms
Ms 1
I am sadly very disappointed in this product, first off it arrived broken/cracked in multiple places. I contacted Vevor and they did refund me $109 from the $309 plus tx that I payed for it. Mechanically it works, but it gives off so much heat that it was not able to cool down my tiny camper a 13 foot fiberglass Trillium. Probably if it's installed in a sealed insulated area with the hose wrapped it MIGHT cool down the area. I myself am not capable of doing that kind of job, nor am I interested in doing that. I would like to be able to return it for a full refund
8 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
monica gomez monica gomez
No me gustó
Esperaba mas de 3ste aire acondicionado
2 people found this helpful
Customer Service Reply: Gracias por compartir sus comentarios. Si necesita algo más o tiene alguna pregunta, no dude en contactarnos. Siempre estamos aquí para ayudarle y queremos asegurarnos de que todo sea de su agrado. Visite nuestra página "Contáctenos" en línea, búsquela en la barra de navegación inferior. Envíe un ticket allí y nuestro equipo de atención al cliente se pondrá en contacto con usted por correo electrónico y le mantendrá informado hasta que se resuelva el problema. Agradecemos su comprensión.
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Joao Joao
Ac avariado
Chegou avariado a ventoinha ar frio nao funcionava, contatei o apoio mas nada ficou resolvido fraca assistencia, fogem á garantia, mandei arranjar numa oficina de eletronica paguei 50€ e ficou a funcionar, o barato sai caro.
7 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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Eddie Eddie
No Cold Air
I just got my Portable Camping AC and I hooked it up to test it out and it doesn't get cold. I bought this to cool my Nissan van. I can hear the compressor kick in but it only runs for a few minutes and the air temp is barely colder than just running the van. I'm working with the support team now ... so we see how things go.
2 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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