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VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 3.05x3.05x2.29m Quick Set Screen Tent with Mosquito Netting, Army Green

Customer Reviews for VEVOR Pop Up Gazebo Tent, Pop-Up Screen Tent 6 Sided Canopy Sun Shelter with 6 Removable Privacy Wind Cloths & Mesh Windows, 3.05x3.05x2.29m Quick Set Screen Tent with Mosquito Netting, Army Green

Military Green 3.05 x 3.05 m

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Mick Mick
VEVOR’s customer service : thumbs down
3.66 x 3.66 m
They sent the wrong size ; a 12x12 not the 10x10 I ordered. Then, they ask me to write a review This is the second thing me I have to give a zero, can’t they don’t allow, wonder why??? I purchased a wheelbarrow near two months ago and, what I received was 3 working wheels and one flat tire. VEVOR has asked me twice for the same information and, a third attempt to reach them: the message I got is they don’t understand my message. They’re losing a lot of business over replacing “1” wheel! Never purchase from this company. Real customer experience. Mick Note: I’m on an Apple platform and don’t subscribe to other apps that can change the format, for a high cost.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Phyllis Shobe Phyllis Shobe
Unhappy customer
3.05 x 3.05 m
This product did not open completely. Several people struggle to get the roof of the tent to open. Never open. Image was already submitted. Still getting the run of rounds about the refund.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates
LorLu LorLu
Holes around several velcro locations
Military Green 3.05 x 3.05 m
There are a bunch of pinholes around several of the hook velcro attachment locations. This was the response from Vevor " it is designed for positioning the Velcro." I understand there are manufacturing procedures/tooling required for this but when you purchase a netted Gazebo for the purpose of keeping insects out, how does that make sense? They should at least apply small patches or something. I am willing to keep it as is and repair these (~ 12 holes) on my own but I would like to receive some compensation for that. Otherwise, I will return for a full refund. I don't understand how anyone can spend close to $300 for this brand new product and have holes in it, which will also let in bugs/insects! Precisely what it's supposed to keep out!
0 people found this helpful
Stephane Stephane
Mr
Brown 3.81 x 3.81 m
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Klaus Bolling Klaus Bolling
Klaus.bolling@gmx.de
Military Green 3.05 x 3.05 m
Eigentlich bin ich mit dem Zelt zufrieden. Nur leider - in den letzten Tagen war Regen - musste ich feststellen, dass im Bereich der Dachnähte Regenwasser auf den Tisch tropfte. Ich werde in den nächsten Tagen versuchen, die Nähte mit Imprägnierspray zu behandeln und damit eine Abdichtung zu erzielen. Vielleicht könnten Sie mir entgegenkommenderweise eine entsprechende Sprühdose an meine deutsche Heimatadresse zukommen lassen. Mit freundlichen Grüßen, Klaus
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Customer Service Reply: Hallo! Wir freuen uns sehr, dass Sie Ihre Einkaufserfahrung mit uns geteilt haben. Das hilft uns sehr, uns zu verbessern. Vielen Dank für Ihr wertvolles Feedback!
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Rahul Gupta Rahul Gupta
Good quality... Not simple to setup
Military Green 3.05 x 3.05 m
This is a great quality product but it needs atleast 3 people to open up. Closing it down is a simple 1 person operatiln but opening it up requires significant force and you need to hold down the tent with guy ropes or stakes and in my case, it still needed people to hold it.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Kindle Customer Carol Lee Kindle Customer Carol Lee
Couldn't get the top to open.
Military Green 3.05 x 3.05 m
My brother and I couldn't get it to open. Gave it to my son. He is taller and has three people in his family to help. I camp by myself so this was a no go for me.
0 people found this helpful
Richard S. Richard S.
Nice gazebo but problem with delivery.
Military Green 3.05 x 3.05 m
Ordered the gazebo with free delivery. It took 5 days to deliver it from NJ to Florida. Arrived with a hole in the box and in the canvas. Return it, ordered a new one, ask for a refund. It took 10 days to receive the new one which was OK. So poor delivery service even if I am a Prime customer. I will cancel my Prime. Useless. Concerning the refund, it took 21 days before it appear on my Visa card, and I lost 15 $ on the transaction while I have no responsibility on the defect of the gazebo. Regarding the gazebo, it is a nice one, very easy to set up but I note that the nuts on the sides begin to rust after two weeks.
0 people found this helpful
Gwen Gwen
Screen tent
3.05 x 3.05 m
I was expecting the screen tent to be higher. The opening is small and it should have a zipper along the top to open the front door. Instead it has tie backs which does not make a lot of room to move things in and out.
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Cathy Cathy
Not Sturdy
Brown 1.83 x 1.83 m
While there is nothing wrong with the tent, it’s not sturdy even when staked down. The slightest amount of wind will really move unless you guy out the sides using the hub connection. You get what you pay for.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.

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