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VEVOR Pop up Gazebo Screen Tent, 4.57 x 4.57 m, 13-Sided Spherical Camping Canopy Tent with Removable Top & Carry Bag, Quick-Set & Bite-Proof, Screen House Sun Shelter for 12-15 Persons, Beige

Customer Reviews for VEVOR Pop up Gazebo Screen Tent, 4.57 x 4.57 m, 13-Sided Spherical Camping Canopy Tent with Removable Top & Carry Bag, Quick-Set & Bite-Proof, Screen House Sun Shelter for 12-15 Persons, Beige

Beige 4.57 x 4.57 m

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185 Reviews
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susan broussard susan broussard
Errors made
Brown 4.57 x 4.57 m
I ordered a long straight tent for my grandsons wedding. I didn't open it ahead of time. So when I did open it it did not fit the description of my tent ordered. Could not use it. We had to rent a tent for our occasion. I was so disappointed in Vevor. The one sent is almost impossible to set up. Just disappointed. Now I have a tent i cannot put up myself. All that money blown away.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Robin Tremblay Robin Tremblay
retard de livraison er aucun suivi
Grey 3.6 x 3.6 m
Mon achat devait arriver samedi 26 septembre et aucune livraison à date et aucun suivi.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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sebastien.mourey sebastien.mourey
171€ trop cher
Green 3.6 x 3.6 m
abri solaire pas du tout un rayon de soleil et la chaleur monte ladans comme une tente qui a 30ans!!! et je doute sur l imperméabilité car la toile est vraiment fine je confirme PAS ETANCHE DU TOUT
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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Unhappy Unhappy
Recipe for Frustration!
Green 3 x 3 m
We have only used this gazebo once on a camping trip, after a trial set-up at home. While it is functional, there are several design features that make it very frustrating to set up. Having seen a Vevor 10' gazebo owned by friends, we expected the ceiling rods would be permanently installed, popping up when the sides are popped out. But on this unit, three 10' long fibreglass rods must be installed each time the shelter is erected. Very awkward and cumbersome. To make the task even more difficult, the fabric sleeves, into which the rod ends must be inserted, have no extra material forming a pull-tab to aid in sliding the rod into the sleeve. A design oversight. Such a tab would be a simple modification that would be very useful. And to our further frustration, the rubber end caps on the rods sometimes pull off during disassembly, remaining in the fabric sleeve. The same frustrations also occur with the three door rods. So in all, there are 12 rod-end insertions that have to be made each time the unit is erected. It's a recipe for frustration and swearing! We do not recommend this model.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
francktitou francktitou
Dimensions non conforme
Green 3 x 3 m
La tente en elle même ok,conforme au produit, par contre erreur de dimensions de la toile pour la toiture. Évidemment c'est en la dépliant le jour de pluie que l'on remarque cela. Imaginez la déception.
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Tony Tupper Tony Tupper
Gazebo
Green 3.6 x 3.6 m
Was not the one I ordered come with a rip in the screen and it’s just a f around to do something about it
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Casper Casper
You will most likely receive a damaged Gazebo
Military Green 3.96 x 3.96 m
You will most likely receive a damaged Gazebo 1 You will most likely receive a damaged Gazebo 1 You will most likely receive a damaged Gazebo 1
Arrived damaged with holes in the mesh and damage to the putter tarp by the door.. I am disappointed that Vevor sent me a damaged gazebo and has done nothing to fix this issue.. I do t think I will ever buy from Vevor ever again..
2 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
ED*** ED***
NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY
Green 3.6 x 3.6 m
NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1 NOT OUTDOOR QUALITY, POLES BROKE AND RUST ALREADY 1
It only lasted a month and clearly isn’t made to withstand outdoor conditions. Another pole broke, and now there’s rust on the poles and grommets. Offering just a 50% refund is unacceptable—the quality is terrible and deserves a full refund.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Moira Hunter-Kenyon Moira Hunter-Kenyon
difficult set up
Green 3 x 3 m
I am having a terrible time assembling this gazebo on my own. The roof poles seem too long for the roof and after two attempts at getting all the poles in the corner pockets I gave up and left one out. I travel solo and need to be able to set up without assistance. am i doing something wrong? i purchased this gazebo based on reviews of easy set up and that is not my experience. I have been following the included instructions and its not working. Does it need time to stretch? Is there an order the roof poles have to go in? they all seem to be the same size? can i trade it for a pop up version where the roof poles are already in place
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
P.H B P.H B
Retour Vevor
Grey 3.6 x 3.6 m
je regrette l' achat chez Vevor le retour chez Vevor . j a fait comme il dise motif expliquation et photo ensuite plusieurs message de leur part . C est très compliqué . il n ont pas assez d'element . il vont vous recontacter ...leurs réponses sont des des courriels ecrit avec l intelligence artificielle qui vous ballade .. a ce jour toujours pas d étiquette alors que le produit est en photo dans son carton non ouvert .
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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