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VEVOR Pop up Gazebo Screen Tent, 4.57x4.57 m Large 8-Sided Camping Canopy Tent with Removable Top & Carry Bag, Quick-Set & Bite-Proof, Screen House Sun Shelter for 12-15 Persons Backyard Patio, Brown

Customer Reviews for VEVOR Pop up Gazebo Screen Tent, 4.57x4.57 m Large 8-Sided Camping Canopy Tent with Removable Top & Carry Bag, Quick-Set & Bite-Proof, Screen House Sun Shelter for 12-15 Persons Backyard Patio, Brown

Brown 4.57 x 4.57 m

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P.H B P.H B
Retour Vevor
Grey 3.6 x 3.6 m
je regrette l' achat chez Vevor le retour chez Vevor . j a fait comme il dise motif expliquation et photo ensuite plusieurs message de leur part . C est très compliqué . il n ont pas assez d'element . il vont vous recontacter ...leurs réponses sont des des courriels ecrit avec l intelligence artificielle qui vous ballade .. a ce jour toujours pas d étiquette alors que le produit est en photo dans son carton non ouvert .
0 people found this helpful
Customer Service Reply: Bonjour ! Nous sommes sincèrement désolés d'apprendre que votre expérience avec notre service après-vente et notre service client n'a pas été à la hauteur de vos attentes, et nous prenons vos commentaires très au sérieux. Merci beaucoup de nous avoir fait part de votre expérience : votre avis est essentiel pour nous aider à résoudre ce problème et à nous améliorer. Nous avons constaté que le problème que vous avez signalé a été résolu par e-mail. Nous sommes ravis que votre problème ait été traité rapidement. Si vous avez d'autres questions, n'hésitez pas à nous recontacter.
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Bruce Bruce
Nice gazebo. Needs 2 people to put up
Brown 4.57 x 4.57 m
Nice gazebo but you really need 2 people to get set up quickly. Difficult to set up with wind over 10 mph. Its quite large and catches the wind. We had 1 roof rod split in half when we took it down and 4 of the roof cover attachments get pulled out when it got windy. Your better off pulling roof cover off before any kind of bad weather.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Marny Marny
Ms
Green 3 x 3 m
Ms 3 Ms 3
I put it up this weekend for my in-laws and it had holes in the roof. right out of the box! Not impressed about that but the rat of it is good.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Tracy R Tracy R
Gazebo tent
Brown 4.57 x 4.57 m
Love this tent, great size! The exception is that the top collapses all the time no matter the weather. HELP! Tried to upload photo but it keeps failing. Kind of like the top of the gazebo. :)
5 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Chris Chris
Its OK
Brown 4.57 x 4.57 m
Large size, lots of room in the 15x15 tent, directions suck bad, easy to damage bug screening. Tore a hole in roof screen when trying to set it up the very first time. Overall 3 stars (size and price keep it from being 2 stars)
4 people found this helpful
Elemam: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Liviu Handrea Liviu Handrea
IT'S NOT REALLY POP-UP
Brown 4.57 x 4.57 m
The pavilion is not a POP-UP, only the side walls have a pop-up system, the upper part (ceiling) is supported by bending some malleable fiberglass sticks whose rubber/plastic ends (protection) come off... I would have been delighted if it had been a real POP-UP, including the upper part.
3 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
gillys on the move. gillys on the move.
Wear a hard hat!!!
Brown 4.57 x 4.57 m
Overall happy with the product. Love the size. It's not very easy to roll up the side panels because you have to also release the tie downs and then reattach once you have them up and repeat the process to roll the sides down. Biggest issue is the top has collapsed in on us three times already! We've only had it up for 5 days. I think it's because the poles on the top are free floating and not in the puck system like our other similar tent. Very unfortunate. Not sure if this is going to make us want to return this item. We travel full-time in an RV, so we use these tents quite often. We may be returning this on and going back to the Gazelle brand. It never collapsed on our heads.
0 people found this helpful
Mark Flamand Mark Flamand
Mr
Brown 4.57 x 4.57 m
This dinner tent looks great and very large. But the roof continues to fall for no apparent reason very frustrating. im debating on returning it !!!!
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
B B
Chess
Green 3.6 x 3.6 m
easy to set up, works exactly like it says with keeping the bugs out. works great. also works great at keeping the wind out too. even with all mesh sides and top without the covers on there is absolutely no air flow inside of tent. it does not allow the breeze to blow through. its a virtual sauna inside the tent. i even put a hanging ceiling fan and a stand alone fan and all it did was circulate the hot air inside the tent. Great for keeping the bugs out, downside is it keeps everything out.
1 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better.
Janice Janice
Ms
Grey 3.6 x 3.6 m
Difficult to put ceiling poles
0 people found this helpful
Customer Service Reply: Dear Valued customer, We are truly sorry that you encountered issues while using the product,we apologize for failing to provide you with a smooth experience of its functions. Please refer to the existing product manual on the product detail page and the online usage tutorials first. Rest assured, if these resources do not resolve your problem, we have created a ticket to follow up on this issue for you.Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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