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VEVOR 10x20 FT Pop up Canopy with Removable Sidewalls, Instant Canopies Portable Gazebo & Wheeled Bag, UV Resistant Waterproof, Enclosed Canopy Tent for Outdoor Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR 10x20 FT Pop up Canopy with Removable Sidewalls, Instant Canopies Portable Gazebo & Wheeled Bag, UV Resistant Waterproof, Enclosed Canopy Tent for Outdoor Events, Patio, Backyard, Party, Parking

10 x 20 ft White

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Danny Danny
Madre
Dark Grey
Primero necesita conducir 2horas it y vuelta para recoger el paquete a el taller de repartidor 😞 El momento son en casa abrir el paquete y ver el constucion es totalimente jodida y no puede utelizar Todo el hierro es strompea Ahora yo comunicar por semanas con Vevor para vuelta el paquete y recoger mi dinero de vuelta y hasta ahora no tengo un Bueno repuesto de Vevor , qué me parece no es bien por un compania esta grande solo el trabajo yo necesita power en esta caso no esta bien , el momento yo compare y pagar Todo es rapido pero ahora Todo funciiona muy lengtamente y esta UN gran frustration para mi
0 people found this helpful
Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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leblond leblond
toile vraiment fait faible perce a rien
Dark Grey
la toile est vrm pas faite fort je les utiliser 3fois et j'ai deja plein de trou
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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John John
No interest
Dark Grey
I never used it ....I am so insulted with vevor a week late on delivery ...hadent it when I wanted it ...the Saif they would give me 20 euro off .never did ...all they want now is happy feedback .Well sorry negative from me .wouldent deal again .or recommend
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cover is not Waterproof Cover is not Waterproof
Cover is not Waterproof
2.95 x 2.95m
The product images say its waterproof and that is not the case. Purchased to use at events as I am a vendor. It started raining and within minutes water was coming in from the top and ruined some of my products. Have never had a bad experience with Vevor products until now. Frame was good quality and easy to setup on my own. Very disappointed with the cover. On top of the products that were damaged will have to spend more money to purchase another cover for the frame.
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Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Ashley Ashley
Owner
5.9 x 2.96 m
DO NOT BUY THIS TENT. COMPLETE GARBAGE AFTER ONE USE! Top supports bent, roof leaks, Velcro tabs holding on by 2 threads just rip off attaching them. Emailed for warranty/money back/ replacement several days ago with no reply. Just don’t.
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Laura Jones Laura Jones
Owner
5.9 x 2.96 m
I purchased a 10 x 20 tent that arrived broken and unable to use the return policy is ridiculous as you have to submit via email and wait for a response. It has been over a week and I have not heard any update as far as my refund is concerned or the process on returning the item.
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Customer Service Reply: We sincerely apologize for the inconvenience this has caused you and we are so sorry for this delay. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Russ Russ
Owner
5.9 x 2.96 m
Set up this text after I had found bolts had fallen out from factory and a few stripped screws. After 2 days it got rained on and collapsed I wouldnt recommend these to anyone
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Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Belisanda Belisanda
Tonnelle de jardin
White
Acheter en juin 2025 là je vien de le remonter pas terrible les ficelle désagréger en poussier les fixation métalliques au les ficelles ce fixe pourri en décomposition pas content du produit
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Berna Berna
Arriver casser
5.9 x 2.96 m
Domage au môtage on c aperçu quel etai casser
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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EC EC
Looks Better in the Photos Than in Real Life
5.9 x 2.96 m
I’m really disappointed with this one, especially because we own other VEVOR products that have been great. The frame itself is solid and seems well made, but the panels and covers are very flimsy and look nothing like the pictures. Ours has large gaps and does not fit snugly or look polished when set up. To make matters worse, one of the Velcro ties ripped off in a very gentle wind during setup. That should not happen right out of the box. I bought this with the intention of possibly renting it out, but there is no way I would feel comfortable doing that now. Great frame, but the fabric and overall finish are a big letdown.
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Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.Please be informed that we have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.

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