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VEVOR  304.8 x 304.8 cm Pop up Canopy with Removable Sidewalls, Instant Canopies Portable Gazebo & Wheeled Bag, UV Resistant Waterproof, Enclosed Canopy Tent for Outdoor Events, Patio, Backyard, Party

Customer Reviews for VEVOR 304.8 x 304.8 cm Pop up Canopy with Removable Sidewalls, Instant Canopies Portable Gazebo & Wheeled Bag, UV Resistant Waterproof, Enclosed Canopy Tent for Outdoor Events, Patio, Backyard, Party

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ELMA RYHARTES ELMA RYHARTES
QUE A TENDA VEIO QUEBRADA PAGUEI 139 EUROS
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QUE A TENDA VEIO QUEBRADA PAGUEI 139 EUROS 1 QUE A TENDA VEIO QUEBRADA PAGUEI 139 EUROS 1 QUE A TENDA VEIO QUEBRADA PAGUEI 139 EUROS 1
RECEBI MINHA TENDA GAZEBO HOJE MAS VEIO COM DEFEITO QUEBRADA VOU ANEXA FOTOS. AGUARDO RETORNO
0 people found this helpful
Customer Service Reply: Recebemos a sua solicitação referente a este problema. A nossa equipa de apoio ao cliente dará seguimento ao seu pedido no prazo de 24 horas e continuará a prestar assistência até que todas as suas necessidades sejam satisfeitas. Por favor, esteja atento às respostas do seu pedido e às notificações por e-mail.
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sn*** sn***
I won’t recommend to buy
5.9 x 2.96 m
We request for return as we find difficult to pop and also doesn’t like fabric of tent. But VEVOR is asking video . What video we can give of poor fabric and pop up difficulty. We will never buy again any product as they don’t have good return policy.
0 people found this helpful
D DELORT D DELORT
le systeme de fixation
5.9 x 2.96 m
montage de la tonnelle seul pratiquement impossible si on veux la durabilité du produit , système pour attacher la toile du toit et des murs par Craft , inefficace ,de simple lanière serai plus efficace . en cas de vent pour les murs grande difficultés a rester en place . notice en anglais et pas sur qu'elle corresponde a mon produit . déçu du produit va très mal vieillir
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe de service client vous contactera par e-mail et vous tiendra informé(e) de l'évolution de la situation jusqu'à ce que le problème soit résolu. Nous vous invitons à consulter régulièrement votre boîte de réception pour prendre connaissance de nos messages.
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paul paul
Produit à éviter
2.95 x 2.95m
Très mauvaise qualité. Je suis un client régulier de vevor et jusqu'à l'achat de ce produit j'ai toujours été content de la qualité des produits. Ce produit est à éviter. Il s'est complètement cassé (structure) à la première grosse pluie (sans vent) et à la première utilisation. Une poche s'est formée et toute la structure s'est affaissée avec certains éléments en alu qui se sont cassés en deux. Heureusement que cela n'a pas abimé ma voiture qui été garée en dessous.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour assurer le suivi de ce problème. Notre équipe d'assistance clientèle vous contactera par e-mail et vous tiendra informé de l'évolution de la situation jusqu'à ce que le problème soit résolu. Veuillez surveiller votre boîte de réception pour prendre connaissance de nos messages.
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plow8888 plow8888
Pop up tent
2.95 x 2.95m
Unfortunately this came with a bent leg and when I tried to straighten it, it broke.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for taking the time to share your experience with us. We're sorry to hear that your order arrived in an unexpected condition, and we completely understand how disappointing and frustrating this must be.We've created a support ticket for your case, and our customer support team will be reaching out to you via email shortly. They'll keep you updated throughout the resolution process and work with you until the issue has been fully resolved.Please keep an eye on your inbox and check your email regularly for our messages.Thank you for your patience and understanding. We appreciate the opportunity to make this right.
John Zakariassen John Zakariassen
Very disappointed with Vevor quality control
5.9 x 2.96 m
This is the second canopy I have ordered from Vevor. Unfortunately, they do not have a good quality control. I received a product that appears to have been return to them and was then sent to me as new. It had small burn holes many spots that were scratched and weakened the material in the cover. I would like a replacement cover sent to me. If not, I will return and stop doing business with Vevor and will encourage others to do so.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
nk*** nk***
Weak Frame
A plastic piece broke the first time we set it up. Customer service was great about sending a replacement and new canopy since the exposed rough metal tore the fabric. Second time we were putting it up the metal cross bars tore and tent is now useless.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Maria jose Aroca Mora Maria jose Aroca Mora
Devolucion
Dark Grey
Buenas el servicio de vevor es fatal quiero hace una devolución y es imposible, no volveré a comprar con ellos jsmss y por supuesto ni lo recomendaría GRACIAS UN SALUDO
1 people found this helpful
Customer Service Reply: ¡Hola! Lamentamos mucho que su experiencia con nuestro servicio posventa y atención al cliente haya sido decepcionante, y tomamos sus comentarios muy en serio. Le agradecemos enormemente que nos lo haya comentado; su opinión es fundamental para ayudarnos a solucionar este problema y mejorar. Hemos notado que el problema que reportó se resolvió mediante comunicación por correo electrónico. Nos complace que su problema se haya resuelto con prontitud. Si tiene alguna otra pregunta, no dude en contactarnos nuevamente.
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Jo*** Jo***
håller inte från far till son.
2.95 x 2.95m
ramen och taket verkar ok. pinnarna som man ska fästa tältet i marken är leksaker, fick använda pinnar från ett gammalt festivaltält. en del av kardborrbanden på väggarna gav upp stort sett genast. höll vår fest men skulle inte köpa igen.
0 people found this helpful
Customer Service Reply: Vi har skapat ett ärende för att du ska kunna följa upp problemet. Vår kundsupport kommer att kontakta dig via e-post och ge dig uppdateringar tills problemet är löst. Vänligen kontrollera din inkorg snarast för våra meddelanden.
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Sparky634 Sparky634
Good shade, bad water protection
5.9 x 2.96 m
Water resistance is a very loose term for this, it leaks from even the lightest sprinkler. The center posts bent on the first use. If you are looking for shade this is great, but don’t expect the minimal amount of protection from rain.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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