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VEVOR Pop Up Canopy, 2.95 x 2.95 m Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

Customer Reviews for VEVOR Pop Up Canopy, 2.95 x 2.95 m Instant Canopy Portable Gazebo with 3 Sidewalls & 2 Ventilated Windows, Height Adjustable Pop-Up Outdoor Shelter Tent for Events, Patio, Backyard, Party, Parking

2.95 x 2.95m

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John Zakariassen John Zakariassen
Very disappointed with Vevor quality control
5.9 x 2.96 m
This is the second canopy I have ordered from Vevor. Unfortunately, they do not have a good quality control. I received a product that appears to have been return to them and was then sent to me as new. It had small burn holes many spots that were scratched and weakened the material in the cover. I would like a replacement cover sent to me. If not, I will return and stop doing business with Vevor and will encourage others to do so.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,Thank you for sharing your feedback with us. We deeply care about your experience and want to make things right as quickly as possible.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
nk*** nk***
Weak Frame
A plastic piece broke the first time we set it up. Customer service was great about sending a replacement and new canopy since the exposed rough metal tore the fabric. Second time we were putting it up the metal cross bars tore and tent is now useless.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
charleneauzou0 charleneauzou0
N'est pas imperméable
Dark Grey
Belle tonelle mais n'est absolu pas imperméable
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Sparky634 Sparky634
Good shade, bad water protection
5.9 x 2.96 m
Water resistance is a very loose term for this, it leaks from even the lightest sprinkler. The center posts bent on the first use. If you are looking for shade this is great, but don’t expect the minimal amount of protection from rain.
2 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
Jeremy Johnson Jeremy Johnson
Bas de gamme
White
La structure est très bien mais le reste est très bas de gamme. Les toiles qui se déchirent très facilement, les cordelettes qui seffritent, les sacs se percent.... c'est une catastrophe.
0 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Steve Blunt Steve Blunt
10x20 Pop up Canopy
5.9 x 2.96 m
These leak like crazy in the rain and the Velcro has already ripped off on one or two corners that hold it to the post, not happy with them at all really, quite disappointed , will be returning it
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
DS DS
Vevor Pop up canopy tent
2.95 x 2.95m
Great idea, but it has no locking pins when fully setup. You cannot secure it to hold its shape. I would not recommend this tent to anyone.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
Josh Vlaming Josh Vlaming
Mediocre at best
White
Its probably fine for a family that wants to take it camping a few times a year, but as someone who uses it for my business I expect I'll only get this season and maybe part of next summer out of it if I'm lucky... and very very precious with it. It only came with 3 walls, while it doesn't specifically say it comes with 4, that seems a bit cheap. The fabric on the roof is almost see thru its so thin, (think dollar store kite) and the walls are the same. The frame seems about the same quality as the $100 Canadian tire version smooth for the first two uses, but not very confidence inspiring. The bag may as well be a garbage bag, its sooo thin and flimsy it will be a miracle if it lasts another 2-3 uses, theres threads coming out all over the place and the zippers barely worked out of the box. Don't get me started on the wheels.... why even add them if the bag is too flimsy to even support the area around the wheels. They just flop out of the way and you're left dragging the bag across the floor. Its a disposable tent, so purchase accordingly.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Njd Njd
Pathetic product - DO NOT BUY
2.95 x 2.95m
Faulty product. Will not stay uprite - safety hazard. Hit the person helping me on the head causing an injury. Vevor refused to collect the product. Vevor requested to “just throw it in the trash” Informed this isn’t possible due to the size / weight of the product. Pathetic customer services
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Tanesha Tanesha
Don’t recommend
2.95 x 2.95m
I wouldn’t recommend this product to anyone it is very cheaply made, Velcro tore off in low winds making the walling no good.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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