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VEVOR Gazebo Screen Tent, 3.66 x 3.66 m, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Customer Reviews for VEVOR Gazebo Screen Tent, 3.66 x 3.66 m, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

3.66 x 3.66 m

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drockcanada drockcanada
Weak tie downs
Military Green 3.66 x 3.66 m
Tie downs straps for ground pegs, are not very strong.....2 have ripped off
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
K Hutton K Hutton
Ms
Military Green 3.66 x 3.66 m
The area that the tent stakes are placed on the tent are very poor quality. Three of mine have ripped off and I have tried to sew them back on. Time will tell but I’m not confident that they will stay intact. Customer service offered me a discount as the stakes are not necessary to set the tent up. I disagree as to set the tent up by oneself, the directions indicate that some of the stakes need to be put in to raise the roof.
0 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
franckcommencal franckcommencal
Fragile
Military Green 3.05 x 3.05 m
Pas mal pour du petit camping pas pour la pêche et surtout pas avec du vent
0 people found this helpful
Customer Service Reply: Merci pour votre retour. Nous sommes désolés que le problème rencontré avec votre tonnelle pliante VEVOR vous ait causé des désagréments. Nous avons chargé un spécialiste de vous contacter dans les 48 heures, via le ticket n° 464344525191168, afin de vous proposer une solution adaptée. Veuillez consulter l'adresse e-mail associée à votre commande et nous répondre.
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ukampen ukampen
Pavillon nie angekommen
3.66 x 3.66 m
Leider kam der Artikel nie bei mir an ist auf den Postweg verschollen gegangen . Vevor wollte dann leider keinen neuen schicken da der vielleicht auch nicht ankommen könnte Geld wurde sehr schnell zurück überwiesen . Vielleicht den Paket Service wechseln……..
1 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem im Zuge der E-Mail-Kommunikation gelöst wurde. Es freut uns, dass Ihr Anliegen zeitnah bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne erneut an uns wenden. Zudem möchten wir uns aufrichtig für die unbefriedigende Erfahrung mit der Logistik entschuldigen. Wir haben diesen Punkt vermerkt und werden ihn an unseren Logistikpartner weitergeben, um den Lieferprozess zu optimieren. Vielen Dank für Ihr Feedback, das uns dabei hilft, unseren Service zu verbessern.
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James Goff James Goff
You get what you pay for.
3.66 x 3.66 m
Bought for a trip we were taking last month. I decided to set it up to check it out. It looked really nice and was an easy set up. Next morning taking it down one of the stake eyelets ripped right off and two of the poles broke. The price was great but the quality?
3 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Concerned Customer Concerned Customer
Beware
3.66 x 3.66 m
Took over 6 weeks and multiple chatbot sessions and emails to get the product ultimately well beyond the point of why it was ordered originally. Should have just paid the $10 more at a big box store to have it when needed. Do more and do better VEVOR!!!!
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
lavignemickael01 lavignemickael01
Attend mon colis
Military Green 3.05 x 3.05 m
Bonjour je n'est toujours pas été livré pouvez vous me dire où est ma commande merci
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe de support client assurera le suivi de votre dossier dans les 24 heures et continuera de vous assister jusqu'à ce que toutes vos attentes soient satisfaites. Veuillez surveiller les réponses à votre demande ainsi que les notifications par e-mail.
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alvinschultz1984 alvinschultz1984
Used
3.66 x 3.66 m
I believe it was used it is dirty very disappointed was not put back in bag correctly had to remove poles to set up
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Sandesh Sandesh
The Frame has snapped from top connector
3.66 x 3.66 m
The frame has snapped off from its top connector while opening it. Now it does not stand securely. By looking at pictures it looks very beautiful and also sturdy. I didn’t expect this shelter to last long in $279 but in first use only it broke that is not good experience. I have seen similar shelters and they had good feedback from there owners but mine could be a defective piece. I have raised this with customer service waiting for them to respond. Hopefully they will send me new better piece or refund me.I might come back to change this if get new piece and after it’s use.
1 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email and are now awaiting your feedback. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.
lane.lakey2014 lane.lakey2014
Do not purchase
3.66 x 3.66 m
Finally had a chance to use this this past weekend, from the moment it came out of the bag something wasn’t right The corners were twisted and rods were not into the gazebo where they needed to be. Half of it was folded inside out, the other half seemed OK but like the canopy wasn’t attached correctly. I have a few of the gazelle gazebos, bought this, hoping to save some money on what seemed to be a good product It’s currently sitting in a dumpster somewhere in Corpus Christi, TX Absolutely do not waste your money on this, buy the gazelle gazebo you’ve already been looking at. Called into customer service and was told there’s nothing that could be done - would’ve had more fun lighting my $200 on fire than buying this
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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