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VEVOR Gazebo Screen Tent, 3.66 x 3.66 m, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Customer Reviews for VEVOR Gazebo Screen Tent, 3.66 x 3.66 m, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

3.66 x 3.66 m

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Service Complaint Service Complaint
Service NOT SO GOOD
3.66 x 3.66 m
Tent came with missing parts and I had to contact service many times in order to get these parts ordered. They advised it will take 2 weeks to get these sent, yet you can get the complete tent sent in 2 days after placing the order. This was complete non sense so we had to argue and finally they were offering us money to accept this wait time, but I just wanted a new tent sent out. After 2 weeks we finally did receive a replacement. As far as the tent is concerned it is Okay for the price. Not Happy Customer!!!!
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Me Me
Unhappy
3.66 x 3.66 m
Terrible, came in the package inside out with holes in the screen and screws through fittings and netting..contacted Vevor customer service and have been getting a run around for 3 weeks. Do not buy this , they wont stand behind it when they do it wrong.
0 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Amy Amy
Do not buy!
3.66 x 3.66 m
This was the most frustrating item I’ve ever owned. Takes at least 4 people to set up and that was still a chore. The sides bow out so it makes it impossible to use on a deck. For camping this could work but not as a gazebo like stated. It’s a screen tent. The netting is attached to the frame which makes it even harder to setup. Way overpriced for what it is. Very disappointing.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Gina Gina
No canopy, no refund
3.66 x 3.66 m
I mailed it back 3 weeks ago and still have not gotten my refund
0 people found this helpful
Customer Service Reply: Dear valued customer,We’re sorry for any inconvenience this has brought.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
LaVon Murphy LaVon Murphy
Mz
3.66 x 3.66 m
I have tried taking pictures and even tried uploading pictures of the broken product but the system totally erased my review..the inside door pole ripped thru the slot and it now up against the top of the tent..and the outside pice the stake goes into in the front portion of the tent completely separated from the tent.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Cindy Taylor Cindy Taylor
Danaged
3.66 x 3.66 m
Received damaged
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we sincerely apologize that your order arrived not as expected. We understand how disappointing this must be and appreciate you bringing it to our attention. We have reported this issue to our logistics partner so they can investigate and improve their handling process. In the meantime, we’ve created a support ticket for your case. Our customer service team will reach out to you via email shortly and keep you informed until the issue is fully resolved. Please keep an eye on your inbox for further updates.
Just me Just me
Owner
3.66 x 3.66 m
I am unable to write a review because it is still packed in the original box. We will not be opening or using the Gazebo until mid May 2026, when the camping season starts. When that happens and its being used, I'll be able to write a review. thank you.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Mark Boesch Mark Boesch
Home owner
3.66 x 3.66 m
This has been one of the worst buying experience of our adult life. Never received the Screen Room to our home. When we asked questions about when it would arrive never received a real answer . Had to get with our Credit Card Company to dispute the charge. We will not use this company again. Never got a straight answer from any correspondence. Cannot answer survey questions due to never receiving product.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Ronald olwig Ronald olwig
Not a good one thus time
3.66 x 3.66 m
Rip in one of the screen , some rods were not in
1 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you well. Following our recent discussions and the agreement we reached, we’re pleased to inform you that we’ve completed all necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this may have caused—your satisfaction is our top priority, and we’re dedicated to ensuring things are made right.
Charis Ard Charis Ard
Ma
3.66 x 3.66 m
Gazebo was inside out when we opened it the first time and there are holes in the screen. Have to wonder if we got one somebody returned.
2 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. We’re sorry for any inconvenience this may have caused. Our after-sales team is ready to assist quickly through our online "Contact Us" page. We appreciate your patience and understanding.

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