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VEVOR Gazebo Screen Tent, 3.05 x 3.05 m, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

Customer Reviews for VEVOR Gazebo Screen Tent, 3.05 x 3.05 m, 6 Sided Pop-up Camping Canopy Shelter Tent with Mesh Windows, Portable Carry Bag, Ground Stakes, Large Shade Tents for Outdoor Camping, Lawn and Backyard

3.05 x 3.05 m

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Mick Mick
VEVOR’s customer service : thumbs down
3.66 x 3.66 m
They sent the wrong size ; a 12x12 not the 10x10 I ordered. Then, they ask me to write a review This is the second thing me I have to give a zero, can’t they don’t allow, wonder why??? I purchased a wheelbarrow near two months ago and, what I received was 3 working wheels and one flat tire. VEVOR has asked me twice for the same information and, a third attempt to reach them: the message I got is they don’t understand my message. They’re losing a lot of business over replacing “1” wheel! Never purchase from this company. Real customer experience. Mick Note: I’m on an Apple platform and don’t subscribe to other apps that can change the format, for a high cost.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Gwen Gwen
Screen tent
3.05 x 3.05 m
I was expecting the screen tent to be higher. The opening is small and it should have a zipper along the top to open the front door. Instead it has tie backs which does not make a lot of room to move things in and out.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Derrick Pleas Derrick Pleas
Not Durable
3.05 x 3.05 m
Had this for less than a year now although it's nice to use, the roof connection where you pop it up, due to the plastic connection, is coming apart. Not durable.
0 people found this helpful
Stephane Stephane
Mr
Brown 3.81 x 3.81 m
Mr 3
The material is very thin and I have a rip I am very disappointed I was so happy to receive it I’m hoping to get reimbursed. I used it once !
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dan MacDonald Dan MacDonald
Nice tent ....some issues
3.05 x 3.05 m
We love the tent. One major issue with it. The tabs where you peg to the ground are all ripping off it. Otherwise it is 5 star.
0 people found this helpful
Customer Service Reply: "Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better."
Jess Jess
Victim
3.05 x 3.05 m
Received item quickly . Easy to set up, however, Poles did not work with pockets on sides of door, had to cut poles. Center hook strap tore out of roof first time taking down. A little. Disappointed.
1 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for sharing your feedback. Please accept our apologies for any inconvenience. For immediate assistance, reach out through our online "Contact Us" page—our after-sales team is ready to help. We appreciate your understanding.
Cathy Cathy
Not Sturdy
Brown 1.83 x 1.83 m
While there is nothing wrong with the tent, it’s not sturdy even when staked down. The slightest amount of wind will really move unless you guy out the sides using the hub connection. You get what you pay for.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Elettra Grassi Elettra Grassi
Bello ma non funzionale
3.66 x 3.66 m
In situazioni di caldo , l aria non passa e tende a diventare una cappa molto calda e poco funzionale
3 people found this helpful
Customer Service Reply: Abbiamo creato un ticket per consentirti di seguire da vicino questo problema. Il nostro team di assistenza clienti ti contatterà via e-mail e ti fornirà aggiornamenti fino alla risoluzione del problema. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica.
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Faye Matthewman Faye Matthewman
Mrs.
3.66 x 3.66 m
My husband and I found the instructions to be very vague and the first attempt of putting it up disastrous. Once we realized that you actually need to fold back the first layer to find the pull rope and pull it towards the top and not the towards the bottom ( which makes it turn inside out) it worked fine. Now the set up and take down is much easier. Also, we are not sure why the pull rope is on the outside of the canopy top instead of on the inside to make it easier to reach and pull down to collapse the shelter. The screen is very fine which is great for bug control however, we did find it very hot with little to no airflow. I would also suggest that the add on outside panels also come in a clear heavy plastic so that you are still protected from wind and rain but you can see through it and it is still light inside.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Heather Noble-Volpe Heather Noble-Volpe
Tent is good, but Paul is missing
Brown 1.83 x 1.83 m
The two front poles were missing from the bag. I need to reach out to before to get replacement poles. I hope they make it right
0 people found this helpful
Customer Service Reply: We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved—please monitor ticket replies and email alerts.

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