Customer Reviews for VEVOR Pool Handrail, 138 x 92.5 cm Pool Railing, Stainless Steel with Base Plate for Indoor/Outdoor Pools,Swimming Pool Safety Railing for Decks,Rust-Proof Grab Bar w/ Grip Cover&Accessories for Spas

Buenas tardes La barandilla después de un mes se está oxidando adjunto fotos. Que ha pasado?

Produit jamais livré

I am waiting for more than a week for delivery. Where is it ???

Leider kam das Paket mit dem Edelstahl Poolhandlauf etwas demoliert an und es waren Kratzer an zwei Stellen. Ich hatte das reklamiert. Zuerst die klassische 20,- € Nummer… Ich hatte angeboten, den Schaden mit Polierpaste und Versiegelung selber zu reparieren. Die dafür anfallenden Kosten wurden mir anstandslos erstattet und ich habe den Handlauf jetzt montiert. Ich hoffe nur, dass die Stellen nicht anfangen zu rosten.

Arrivée cabossé et rouille déjà après quelque semaine...... Vraiment pas génial.

Bien emballé et surprise au déballage pour l’installer à la piscine, je constate deux défauts! Un défaut concerne le tube , il a été mal pincé pour le cintrage et présente une déformation ! L’autre défaut concerne la soudure de l’embase de fixation qui est mal soudée ! J’espère que le vendeur va reprendre contact avec moi car niveau qualité ce n’est pas top!! Je suis très déçu J’attends donc avec impatience d’être contacté par le vendeur

Overall the rail looks good and arrived well packaged and should be a relatively easy install. With that said, the instructions are very, very poor simply showing a diagram of the rail and 3 bolts. It does not give the measurement of the bolts or information about the tools included or required for the installation. Now most handy people would not need much of instruction but for those that don't do a lot of home improvement it might be another story. There is a bit included which I think is a 12mm SDS bit for drilling into concrete. SDS bits are not used on regular drills and this bit would not even fit a SDS-Plus bitted hammer drill. Try and find a 12mm hammer drill bit by a known tool company, very difficult. So in short, the included "tools" are pretty useless. You will need to approximate and find your own bit to drill the holes. Im planning on using a 7/16 SDS plus bit (slightly smaller than 12mm) and hopefully that will do the trick of drilling into the concrete pool decking. There are a few good videos on installs online.

Came with no instructions and no anchors for attachment to deck.

No lo puedo valorar porque no lo he recibido todavía, cuando me informaron que el pedido tardaría 72 horas como mucho

BEWARE the return policy - this company is NOT a customer first retailer. Admittedly, I made a mistake. My pool guy would not install the rails in my flagstone because the base would too close to the edge of the pool and I would chip or crack the pool decking due to the configuration of the flagstone install. He advised that I purchase a longer Figure-4 handrail that could be mounted further back on my deck and would not create cracks or chips. The rails were never unpacked from the box, he was able to determine this just by looking at the instructions and by making a few basic measurements. VEVOR did reimburse me a small amount equivalent to perhaps return shipping (which they want to avoid vehemently) but never did they offer a full credit toward the purchase of another rail option that was much more expensive. Therefore, another retailer has $275 in their register and VEVOR has a negative review and an ex-multi-purchase customer who will never buy from them again and who will share the frustration with every friend and relative that I can. Now, yes you are correct that I have a handrail set that I am trying to sell on Tucson Craigslist, but what are the odds a customer is willing to purchase a critical accessory for their pool without at least a manufacturer's warranty? Thanks VEVOR for the big headache.