Customer Reviews for VEVOR Pool Handrail, 2 PCS 76.2 x 76.2 cm Pool Railing, Stainless Steel with Base Plate for Indoor/Outdoor Pools,Swimming Pool Safety Railing for Decks,Rust-Proof Grab Bar w/ Grip Cover&Accessories for Spas

Leider kam das Paket mit dem Edelstahl Poolhandlauf etwas demoliert an und es waren Kratzer an zwei Stellen. Ich hatte das reklamiert. Zuerst die klassische 20,- € Nummer… Ich hatte angeboten, den Schaden mit Polierpaste und Versiegelung selber zu reparieren. Die dafür anfallenden Kosten wurden mir anstandslos erstattet und ich habe den Handlauf jetzt montiert. Ich hoffe nur, dass die Stellen nicht anfangen zu rosten.

Came with no instructions and no anchors for attachment to deck.

I received the ramps with rust on them... Abnormal for stainless steel.. The support service tells me that there is no problem (i sent photographs of course) !!! It is my first and my last purchase on Vevor site... Les rampes avaient de la rouille lors du déballage (totalement anormal et inquiétant pour de l'acier inox...) Le service support (après envoi de photos) me dit qu'il n'y a aucun problème nulle part... en gros je dois rêver Premier et dernier achat chez eux !!

Produit jamais livré

I am waiting for more than a week for delivery. Where is it ???

No lo puedo valorar porque no lo he recibido todavía, cuando me informaron que el pedido tardaría 72 horas como mucho

Buenas tardes La barandilla después de un mes se está oxidando adjunto fotos. Que ha pasado?

Arrivée cabossé et rouille déjà après quelque semaine...... Vraiment pas génial.

BEWARE the return policy - this company is NOT a customer first retailer. Admittedly, I made a mistake. My pool guy would not install the rails in my flagstone because the base would too close to the edge of the pool and I would chip or crack the pool decking due to the configuration of the flagstone install. He advised that I purchase a longer Figure-4 handrail that could be mounted further back on my deck and would not create cracks or chips. The rails were never unpacked from the box, he was able to determine this just by looking at the instructions and by making a few basic measurements. VEVOR did reimburse me a small amount equivalent to perhaps return shipping (which they want to avoid vehemently) but never did they offer a full credit toward the purchase of another rail option that was much more expensive. Therefore, another retailer has $275 in their register and VEVOR has a negative review and an ex-multi-purchase customer who will never buy from them again and who will share the frustration with every friend and relative that I can. Now, yes you are correct that I have a handrail set that I am trying to sell on Tucson Craigslist, but what are the odds a customer is willing to purchase a critical accessory for their pool without at least a manufacturer's warranty? Thanks VEVOR for the big headache.

La rampe achetée fin juillet 25 rouille