Customer Reviews for VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 272kg Capacity, 10 inch Tires
272 kg
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Mr
680 kg
This product is poorly designed. The option for it to mimic a dump truck seems great however the latch to release it and keep it in place does not hold the bucket down so when you are pulling this wagon, the slightest bump releases the latch causing it to open and dump your load. Not good at all. I’ve had to zip tie it to the frame just so it doesn’t release on its own and in doing so, I’ve lost the option to use it as intended if I needed it to do that. Waste of money!!!
3 people found this helpful
Missing parts.
680 kg
I did not receive all of the parts to assemble the wagon. I contacted Vevor immediately and after several days the offered me $60 for the trouble. I told them that I just wanted the missing parts. Then after several more days they offered me a little more money. I replied back yet again that I just wanted the missing parts or tgey could send me a pre-paid shipping label and then I could send it back to them, since it seemed like they didn't want to send missing parts. I threatened to create a report with the BBB and then they gave me a full refund. That was nice of them but now I still have a wagon that has no axles or hardware bag so basically I have a box of junk that I cant use.
1 people found this helpful
Mr
Purchased a month ago. Missing front axel and securing latch, have still not received parts. Here it sits collecting dust😔
1 people found this helpful
Ms
I used the wagon once to carry some pool sullies from my car to the pool area and 2 cotter pins from the wheels broke and the wheels fell off. Now im left having to purchase cotter pins. Not happy with this wagon
1 people found this helpful
Mrs.
680 kg
The “tray” was busted upon receipt. You said that you would send a new “tray” but have not done so.
1 people found this helpful
Home owner
This is a piece of crap it’s a good design but it’s poor material I need my money back
1 people found this helpful
.
Kippfunktion löst bei geringer Belastung von selbst aus. Ladung fällt dann unkontrolliert hinten runter. Unbrauchbar
1 people found this helpful
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Buy the gorilla cart
680 kg
Spend the extra couple of bucks and buy the gorilla cart ! My VEVOR cart won’t stay latched , empty or with stuff in it I can’t roll more than ten feet and it dumps all that it !
1 people found this helpful
Mr.
Never received and still no refund or shipment date.
1 people found this helpful
Customer
680 kg
I have been extremely frustrated with this entire purchase from start to finish. From the moment I assembled the garden cart, it has not worked correctly. The cart will not latch properly, and as soon as I try to go uphill it falls backward, making it completely unusable and unsafe.
I contacted customer support and followed the instructions they provided to try to fix the issue, but those steps did not resolve the problem at all. The cart still will not latch and cannot be used for its intended purpose.
After explaining that the product is defective and unusable, I requested a refund. I was then offered a refund of $21 for a cart that cost me almost $200. That response was incredibly disappointing and does not come close to addressing the issue.
I expected a functional product and reasonable customer service. Unfortunately, I received neither. Based on my experience, I would not recommend this cart or this company.
1 people found this helpful