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VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 680kg Capacity, 13 inch Tires

Customer Reviews for VEVOR Dump Cart, Poly Garden Dump Cart with Easy to Assemble Steel Frame, Dump Wagon with 2-in-1 Convertible Handle, Utility Wheelbarrow 680kg Capacity, 13 inch Tires

680 kg

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Ra*** Ra***
Fast shipping
Have not used it
0 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you sincerely for taking the time to share your feedback with us. We truly appreciate you choosing our product and sharing your thoughts. We’re glad to hear that you feel it is a good product. We understand that you have not had the opportunity to use it yet, and we hope it meets your expectations when you do. If you ever need any assistance, please visit our “Contact Us” page, which can be found in the bottom navigation bar, and submit a ticket. Our after-sales team will be happy to assist you and address any questions or concerns as quickly as possible. Thank you again for your time, feedback, and support. We look forward to serving you again.
David David
Ad accuracy
272 kg
Overall I am pleased with the product. That having been said the reason it only got three stars was because the ad that I responded to and what motivated me to purchase the product featured the cart as having an interchangeable handle. It pictured a handle that could either be used as a wagon handle OR a pin type of trailer handle so the cart could be towed behind a garden tractor or lawn mower. The cart I received only had the wagon type of handle.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely apologize for the inconvenience this issue has caused. We have created a support ticket to investigate and follow up on your case. Our Customer Support team will contact you via email and keep you updated throughout the process until the issue is fully resolved. Please keep an eye on your inbox and respond to our emails if any additional information is requested. Thank you for your patience and understanding.
Customer Customer
4 wheeled cart
272 kg
One tire had a defective inner tube so bought solid tires to replace the inflatable ones. Claimed to be a substitute but engineered poorly as they did not fit properly on the axis, Had not choice but to use only a cotter pin to hold the wheel on. A real disappointment from what Vevor claimed. Lousy engineering and misinformation combined. Arggh!! Failed product claims.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
KJ Lombo KJ Lombo
Is this cart worth it??
Used this several times on my farm and I really want to like it. But the welded on ring to the handle that allows you to connect to an Atv to tie it broke off. The load was not heavy but assume the welding work was not the best. Contacted vevor for support and after weeks of back and forth I heard this cannot be replaced. So there it is. I can only use it for short distances and some limited chores. Now they did refund me a portion of the cost which is nice, but it doesn’t address what I needed the cart for originally. Again, I have to question the quality of the products. I was expecting more.
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We sincerely apologize for the inconvenience caused by the issue you encountered. We have assigned a specialist to reach out to you via support ticket #[Ticket Number 464989138803712] within 48 hours to provide an appropriate solution. Please check the email address associated with your order and reply to us there.
wadesutherland06 wadesutherland06
It's not what's advertised to do and Vevor is refusing to return it.
680 kg
Terrible, it could not handle a load of dirt. There is no way that this cart can do what its advertised. I'm even having a problem getting the company to let me return it. I would recommend buying the gorilla cart I have both. I was just trying the Vevor cart out because it advertised it being very strong, sturdy and able to pull up to 1500lbs in which it would most likely break of you tried to do that.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
kaparrish90 kaparrish90
Worthless turning radius. Poor design
680 kg
Very poor turning radius and it's just because of poor design. Spend a few extra dollars and get a gorilla cart. I have several gorilla carts so I highly regret trying to save a few dollars for this. It's very frustrating to use. Vevor has a metal tab underneath the frame on this wagon that blocks the wheels from turning any tighter and I cut that off. Now I discovered why vevor put that tab there, because the wheels snag underneath the frame when turning sharp. It's still usable, but it's annoying compared to my gorilla carts.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality, and we are always working to improve. If there is anything specific you feel could be better, or if you need further assistance, please visit our "Contact Us" page, which you can find in the bottom navigation bar of our website.You can submit a ticket there, and our customer support team will reach out to you via email with updates until your concern is fully addressed.
Cristina Cristina
Received returned item
272 kg
Received returned item 2 Received returned item 2 Received returned item 2 Received returned item 2 Received returned item 2
This was clearly returned & repackaged. Several areas of paint chipped and plastic barrow scuffed \dirty. Plastic seems flimsy and I'm skeptical it will hold the 600lb weight limit. Assembly was not difficult and the instructions were clear. Overall disappointed.
0 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Giardino Perfetto Giardino Perfetto
Fragile e di scarsa qualità
Rotto dopo il primo utilizzo, prodotto di scarsissima qualità, sconsigliamo l'acquisto
1 people found this helpful
Customer Service Reply: Grazie per il tuo riscontro. Ci scusiamo sinceramente per il disagio causato dal problema che hai riscontrato. Abbiamo incaricato un nostro specialista di contattarti tramite il ticket di assistenza #[464265058255872] entro 48 ore, per fornirti una soluzione adeguata. Ti invitiamo a controllare l'indirizzo e-mail associato al tuo ordine e a risponderci da lì.
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alius.mikelionis alius.mikelionis
garden wheelbarrow
I am very disappointed. I expected it to be larger; it’s basically a child’s toy cart—very small. My garden wheelbarrow is much bigger, and now I’ve become the laughingstock of the neighborhood 😒. I didn’t check the size before buying; it doesn’t look that way in the ad, but the reality is quite different.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
rmnordlund rmnordlund
Vevor won't replace a defective part
Vevor has consistently refused to replace a defective part. They will not answer a direct question. I think my only communication is with a customer service computer.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we have received your ticket regarding this issue and have been in continuous communication with you about it. We have provided a solution to you via email. Please rest assured that we will keep following up until the problem is fully resolved. Kindly monitor the ticket responses and email alerts.

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