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VEVOR Plate Compactor, 6.5 HP 196CC Gas Engine 5,600 RPM, 2360 lbs Force Vibratory Compaction Tamper with 5.6 x 4.1 cm Plate for Walkways, Patios, Asphalts, Paver Landscaping, EPA & CARB Compliant

Customer Reviews for VEVOR Plate Compactor, 6.5 HP 196CC Gas Engine 5,600 RPM, 2360 lbs Force Vibratory Compaction Tamper with 5.6 x 4.1 cm Plate for Walkways, Patios, Asphalts, Paver Landscaping, EPA & CARB Compliant

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David David
Product doesn’t work
2.8 HP
Never buy this product I couldn’t get it started at all had to be refunded! Completely ruined my project I had lined up etc was the worst ever!! Please don’t buy! There motto is tough tools for cheap more like cheap tools for cheao that don’t work
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We’re sorry to hear that you experienced an issue with the product. We’re glad to see that the matter was resolved. If you have any further questions or concerns, please don’t hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
homeowner homeowner
diy
i bought the smaller one and everything seemed fine. so i could have 2 guys compacting at the same time i ordered this bigger 2nd unit. before this one was delivered the first one stopped working- won't start anymore. then this one was delivered and this one will not start at all- big shame.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Dee Dee
No Tamper here
Never received. Shipment lost. No support from VEVOR. Took weeks to get a refund and like a dozen begging for an update. AI responses saying. Thank You for your patients....Wait 48 hours....on repeat. Finally agreed to a refund and then said they would not pay until they received the lost Tamper. ?????Seriously. I finally got a refund yesterday. I have ordered from Vevor with no problems. When something goes wrong it is hell. Some one to talk to would be nice.
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If we need a few more details to dig deeper into your experience, we’ll follow up with you promptly. Thank you so much for speaking up,your input is key to helping us fix this and do better.
Ryan Ryan
The machine failed after just a couple uses.
2.8 HP
The pull starter has failed after approximately an hour of run time. The cord must pulls with no resistence and the motor does not turn over. I have requested a replacement or refund. I will update the review based on their customer service’s response. In the interim, I recommend skipping this product and going with a different brand.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Yvan Goulet Yvan Goulet
Boîte démoli
2.8 HP
L’équipement est arrivé dans une boîte démoli , fonctionnait bien , mais a cesser de fonctionner je l’ai envoyé se faire réparer c’était plus simple que de me battre pour vous le retourner
0 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience. "Contact Us" online for quick help from our after-sales team. We appreciate your understanding.
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Nancy W Nancy W
Complete Trash
2.8 HP
Assembled and it had oil in it and it wasn’t supposed to but the oil had spilled all over the box. Went to use it and it smoked and wouldn’t start. When it did start it only lasted a few minutes before cutting off. Trash - stay away. Hope Vevor does the right thing and refunds me the money and sends the courier to come take it back
0 people found this helpful
Customer Service Reply: Dear valued customer, we appreciate your patience and cooperation as we handle your concerns. Our team is actively striving to find a solution that will meet your expectations. Check your ticket and email regularly to stay informed about how things are progressing. For more help or queries, feel free to contact us anytime.
Trevor witty Trevor witty
Packer issues
2.8 HP
Finally got to try out my new packer will need to have the main part, the generator leak and not hold oil turned out that the bolts were not tightened right from the factory and two bolts. You cannot even get it to tighten them because the piece is welded in place.
0 people found this helpful
Customer Service Reply: Dear valued customer, Thank you for taking the time to share your feedback. Apologies for any inconvenience. For quick help, please use our "Contact Us" page online—our after-sales team is standing by. We appreciate your understanding.

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