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VEVOR Plate Compactor, 6.5 HP 196CC Gas Engine 5,600 RPM, 2360 lbs Force Vibratory Compaction Tamper with 5.6 x 4.1 cm Plate for Walkways, Patios, Asphalts, Paver Landscaping, EPA & CARB Compliant

Customer Reviews for VEVOR Plate Compactor, 6.5 HP 196CC Gas Engine 5,600 RPM, 2360 lbs Force Vibratory Compaction Tamper with 5.6 x 4.1 cm Plate for Walkways, Patios, Asphalts, Paver Landscaping, EPA & CARB Compliant

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Customer Reviews

4 Out of 5
Based on 247 reviews
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247 Reviews
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ffdan143 ffdan143
Use
2.8 HP
I sent a notice to your team and have not heard anything back yet. Apparently I have to take some type of a piece off of the unit before I can use it with the lubrication and I’ve contacted your team two or three times and not had any response so at this point, I can’t really review the thing as I should.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Alex Alex
Plate compactor
Plate compactor 1
Would be a nice unit if i could actually use it. It came in the shipping crate without the upper handle to operate it and to mount the throttle.
4 people found this helpful
Customer Service Reply: Hello! We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Dean Dean
Arrived Leaking Fluid
6.5HP
Not sure if the oil reservoir for the vibratory plate is cracked or it wasn’t sealed properly but the entire plate is covered in oil and it’s pooling inside the bag it comes in. Don’t want to just refill it and start it and void out any shipping damage claim. Vevor support says they answer within 48hrs but all they’ve said is sorry for the delay. So I have a $400 machine sitting in my garage unable to be used…
1 people found this helpful
Customer Service Reply: Dear Valued Customer, Thank you for taking the time to share your feedback. We sincerely apologize for the inconvenience and for the experience you had with our customer service and after-sales support. Your satisfaction is very important to us, and we truly regret that we did not meet your expectations. We have received your ticket and are actively following up on your case. Our customer support team has been in continuous communication and will continue working on this issue until it is fully resolved. We kindly ask for your patience and request that you wait for our team's replies, as we will provide updates and a solution as soon as possible. In the meantime, please keep an eye on your email inbox and ticket responses for the latest updates. Thank you for your understanding and giving us the opportunity to make this right.
William William
You get what you pay for and the suport is garbage trying to return just back and forth
6.5HP
You get what you pay for no way to check oil in the exciter and If you try to return it forget about it won't be buying another vevor product ever again cheap junk made to use one time and tro away
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you.We’ve received your ticket and maintained communication about this issue. We’re currently requesting detailed info via email to resolve it and await your response. Rest assured we’ll follow up until fully resolved,please monitor ticket replies and email alerts.
Aj*** Aj***
Poor shipping service
I ordered this a month ago and it was supposed to be delivered. It has never showed up. We have been fighting with the freight company for the last 3 weeks and still have no resolve. Needed this to put a swimming pool in and now we are almost at the end of the season and still no pool. Doo better with your shipping service because thos has been a horrible experience. Which is a shame because every other order that I have placed has been spectacular, service and product wise.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the unsatisfactory logistics experience you encountered.We've checked and seen that the matter was resolved on your latest Ticket. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
sa*** sa***
Unreliable
2.8 HP
I followed the directions for set-up exactly, started it, and let it run for a while to sort of break things in. The next time I used it for compacting, it ran for about 10 minutes, and I couldn't get it to start again.
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Paul Paul
Purchaser
6.5HP
I do not know how this product works because it arrived damaged and pull cord does not retract. Unable to start unit. Customer service has been helpful. Waiting for part(over two weeks ago).
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Richard Trujillo Richard Trujillo
Owner
Never received my order had to ask for a refund, very disappointed
0 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. Howevere, We sincerely apologize for the unsatisfactory logistics experience you encountered. We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. Thank you for your feedback, which helps us improve our services.
Roberto Boscolo Roberto Boscolo
Piastra vibrante
Piastra vibrante 3
Non funziona devo contattare l'assistenza
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti invitiamo a controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Stephane Beaulieu Stephane Beaulieu
Delivery very late. Packaging completely destroyed.
Delivery very late. Packaging completely destroyed. 1 Delivery very late. Packaging completely destroyed. 1
Item have been lost first time. Re-ordered. Arrived with a completely destroyed packaging.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.

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