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VEVOR Plate Compactor, 6.5 HP 196CC Gas Engine 5,600 RPM, 2360 lbs Force Vibratory Compaction Tamper with 5.6 x 4.1 cm Plate for Walkways, Patios, Asphalts, Paver Landscaping, EPA & CARB Compliant

Customer Reviews for VEVOR Plate Compactor, 6.5 HP 196CC Gas Engine 5,600 RPM, 2360 lbs Force Vibratory Compaction Tamper with 5.6 x 4.1 cm Plate for Walkways, Patios, Asphalts, Paver Landscaping, EPA & CARB Compliant

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Mike Mike
Home Owner
Only giving this 4 stars due to the delivery issue and box damage. Vevor was fast to make the issue right. the product is great and just as advertised. I would highly recommend this item.
0 people found this helpful
Jean gauthier Jean gauthier
Handyman
Compactor works like a charme.... now! I received it upside down. Protective oil filed the air filter. Took me two hours to troulbleshoot. I cleaned the air filter but it was so soaked that i had to replace it. Works like a charme now! Great machine for the price, but poor handling. I was left with myself to figure it out. Sinceraĺy.
0 people found this helpful
Guy Guy
Plate Compactor
The unit looks to be well made, had issues with the motor right from get go, called Vevor support and they were really good, They responded quickly and we managed to iron out the issues, good job Vevor support,
0 people found this helpful
LS LS
Receiver
Of no fault of yours I did not receive the first plate compactor that I ordered. Fedex had a huge issue as far as delivery, communication was poor with not only customer support but also with the delivery driver in that he did not speak English. That order was returned to your warehouse with an explanation that the unit was damaged. I questioned that. Anyway I was reimbursed and I reordered. I received the second order as it was executed in due time and the machine works well so hope to use this to complete the retaining walls project that it was purchased for.
0 people found this helpful
Hydroguy8 Hydroguy8
Good Product + Customer Service, Poor Shipping, manual
Well, the bad: no real container, just wrapped in Saran wrap, oil in wrapping, terrible manual with wrong instructions regarding the vibrator. The good: responsive cust serv that negotiated a fair resolution. After much searching online, Home Depot sells this same unit with a 7hp motor, but the same vibrator, plate under 'Stark'. I could see a label saying the vibrator oil level where my manual stated to fill to fill hole. I got oil everywhere. There is a weep hole on the shaft near the pully (I know this now). I shut the unit off, saw the weeping hole, put it to the bottom + let it drain to that level, 30% full maybe. Minimal leaking after that to a non spraying level. I have about 5 hours on thus unit mow. Starts 1 pull, climbs gravel slope well, good packing depth, well made, great price. All in all, I'd buy again
2 people found this helpful
j.peck j.peck
No initial start
Only problem was on the initial start , unit must have been turned upside down during shipping, that resulted in the oil ending up in the air filter , choking off the intake air , after some time, we figured out the problem, and the unit fired up , hope this is helpful
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Stephane Beaulieu Stephane Beaulieu
Delivery very late. Packaging completely destroyed.
Delivery very late. Packaging completely destroyed. 1 Delivery very late. Packaging completely destroyed. 1
Item have been lost first time. Re-ordered. Arrived with a completely destroyed packaging.
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Richard Robichaud Richard Robichaud
Très déçu
J' ai reçu le compacteur dans une boîte don j' imagine un transport très dificil car la boîte était tout perforé déchirer etc en plus de être imbibé huile Après le déballage j' ai constater tout le styromousse de protection était brisé en plus tout le compacteur imbibé huile Ça m'a pris près de 3 heures pour tout nettoyer J' ai contacter le service a la clientèle a deux reprises pour savoir d'où venait cette huile et j' ai toujours pas u de retour de Vevor après 5 jours en date d aujourd'hui en plus pour la démarrer sait très compliquées pourtant je pocede 5 petit moteur différents en plus d être moi même mécanicien donc je crois savoir comment les démarré un coup démarrer ça fonctionne assez bien après seulement 2 heures utilisation Mais le conseil que je donne est le suivant ne pas ce fier au service a la clientèle je suis pas le premier a le dire après 2 tentative aucun retour et pour le compacteur l' achat est a vos risque et péril si je devais recomancer je n' achèterait pas ce compacteur
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème et restons en contact permanent avec vous à ce sujet. Nous vous avons proposé une solution par e-mail et attendons votre retour. Soyez assuré(e) que nous continuerons à assurer un suivi jusqu'à la résolution complète du problème. Veuillez consulter régulièrement les réponses à votre demande et les alertes par e-mail.
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Andy Geseron Andy Geseron
Owner
Brand new and can’t get it started. Had to bring it to a mechanic to have him look it over. Very disappointed as I’ve bought quite a bit from Vevor but I will not buy anything that has an engine of any kind anymore.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
arrived in pcs arrived in pcs
unit arrived broken
Unit arrived in pcs package looked like it was rolled across country unit was un usable and was scrapped. On the plus side after several emails back and forth Vevor honoured their guarantees and refunded me my purchase price. Vevor 5 stars unit??
1 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.

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