Customer Reviews for VEVOR Plate Compactor, 2.8 HP 78.5CC Gas Engine 5,250 VPM, 870 kg Force Vibratory Compaction Tamper with 18.7 x 11.8 inch Plate for Walkways, Patios, Asphalts, Paver Landscaping

We gave it a 3-Star because it is very lightweight; it was literally bouncing on the rocks, so we bore a hole in it to fill it with sand. Now it works beautifully. You should provide a hole and a threaded cap so that it can be filled at will after it arrives.

It seems to work well but I have to stop and tighten the bolts on it about every 10 to 15 minutes didn't think that was right would like it to last longer. Thanks Jim

Only problem was on the initial start , unit must have been turned upside down during shipping, that resulted in the oil ending up in the air filter , choking off the intake air , after some time, we figured out the problem, and the unit fired up , hope this is helpful

finally got around to using this and as soon as I put gas in it, it started leaking everywhere. I shut off the gas and it stopped but now I have gas everywhere in my shop. haven’t started or used it yet as I’m dead in the water with gas leaking from the plate compactor.

This item arrived on jobsite but did not have spark at spark plug out of the box. I immediately contacted Vevor customer support, reported the issue with a video via chat, and got a ticket number. The ticket never appeared in my account, and no response was received. No one will talk on live chat to assist either. Very disappointed with the item, but shocked by the lack of service. Two days work lost because of this product issue and no resolution. After 3 days, tech support responded that they are hard at work troubleshooting. It isn’t clear what exactly can be accomplished. I requested a refund which resulted in pleading like I’m canceling a Sirius Xm subscription. The Refund Policy isn’t quite as good as it says apparently. You will wait until they are good and ready to let you return an item. Reevaluating my purchases in the future for sure! Vevor Tech Support reached out again and offered to replace or refund. This is the first issue I’ve had with Vevor engine driven products. Since they backed up their product, I’ll give them the benefit of doubt and rate a 2 of 5. Ticket ID：1788460147238 Order Number：26082400948012018825

Absolutely HORRIBLE company to deal with!!! The fact that you can't call them is HUGE!! I purchased this compactor and it came with the air filter broken. I reached out to Vevor and through chat and email they said they would send a new one. A week goes by and nothing. Then I reached out to them again and they said that they were, "Sorry but the product has been t." Lost? I was never informed that it was shipped! They then say they will either refund the money or "destroy and replace product". I emailed them back and asked what they mean. Will they pay for shipping? No response. I started another chat and was told someone will get back to me. When they did it was to tell me that the product was sold out. I've again reached out to ask who is paying the shipping and no response. They are not responding. This is a horrible company. I would not recommend them at all.

Runs for 1 minute. Bogs down and shuts off. Customer service is less than helpful. Wouldn’t recommend.

Returned it before it even got delivered. Don’t believe them when they tell you a delivery date. Very poor service and false delivery dates.

No se ha entregado cuando se devuelven los dinero,??

Item was never received honestly glad because I don’t think that it was gonna be worth the money. Everything I have bought has been cheap from this company