Customer Reviews for VEVOR Manual Retractable Awning, 3.66x3.05m Outdoor Patio Awning Retractable Sun Shade, Water-Resistant Polyester Patio Door Window Awning Sunshade Shelter with Crank Handle for Backyard, Balcony

I should have returned it. It doesn't extend out far enough and the side bars are a menace. I don't recommend

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I put it in the garbage. Worst purchase of my life. I accepted your 113$ refund, cause I don't have time to waste. But It would have been more honest to refund me completely.

I dont know if the issue is because of the size or its just underbuilt. It sags badly in the middle, the support pipe on the end bows under its own weight, so does the roller tube. The side support arms need to be length adjustable, they are to short when the awning is fully extended.

The awning roller sags at least 1.5-2” inches the middle which leaves the awning it self loose in the middle. When the awning is rolled outward, the ends have to be tied down because any little wind will lift the awning and arms upward and they usually come slamming down. I have dealt with customer service and they are responsive.

The awning roller sags at least 1.5-2” inches the middle which leaves the awning it self loose in the middle. When the awning is rolled outward, the ends have to be tied down because any little wind will lift the awning and arms upward and they usually come slamming down. I have dealt with customer service and they are responsive.

This product is horrible. None of the parts are leveled, you can figure it out as you go along. Ok no big deal... Then comes the manual poor image quality. Parts are left over as they are not in the manual, example part L. Manual says one wrench is needed, no biggie ok I'll use two. Page 10 has the plastic bracket shown the wrong way. The roller for the canopy and a sharp so I recommend shaving it so it doesn't cut the canopy. Also when inserting the plastic tubes in the canopy use water, its impossible to get them all the way unless you use a fish tape like I did... Parts were scratched upon arrival, with aluminum and paint it will seperate and bubble up. I emailed support, the 24/7 is useless. Expect email 48hrs later asking for pictures when I asked for clarification on the manual. Returning the product, does seem good quality but bad manufacturing process and really bad assembly manual.

I have only one comment: Vevor is selling cheap stuff.

Couldn’t get it to change the pitch or angle to go higher. Bought it for that reason only. Too much work to take it down if not I would have returned it. Nice looking though.

would not work doest not mount the way I thought it did