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VEVOR Package Delivery Boxes for Outside 39 x 27 x 52.2cm, Galvanized Steel Wall Mount Mailbox with Coded Lock, Anti-Theft Baffle, IPX3 Waterproof Lockable Large Mail Box for Porch, Curbside

Customer Reviews for VEVOR Package Delivery Boxes for Outside 39 x 27 x 52.2cm, Galvanized Steel Wall Mount Mailbox with Coded Lock, Anti-Theft Baffle, IPX3 Waterproof Lockable Large Mail Box for Porch, Curbside

52.2cm

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Carlos Carlos
Pesimo
500 x 325 x 909 mm
La calidad del material es pésimo,chapa muy delgada que con solo mirarla se dobla,el sistema de recepción de paquetería se bloquea constantemente y está mal diseñado ,es muy amplio la parte que recibe la paquetería con una boca de recepción muy pequeña . Hay cosas mejores en mercado realmente no merece la pena.
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Customer Service Reply: Hemos creado un ticket para que podamos dar seguimiento a este problema. Nuestro equipo de atención al cliente se comunicará con usted por correo electrónico y le informará sobre las novedades hasta que se resuelva el problema. Por favor, revise su bandeja de entrada lo antes posible para ver nuestros mensajes.
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Yildiz Emeline Yildiz Emeline
Boîte au lettre dessus
Bonjour, Très dessus je suis en communication avec le SAV depuis deux semaines, la boîte au lettre est arrivée rayé avec de nombreux défaut bosse ect.. Je me bat depuis pour obtenir l’échange ou le remboursement. On me propose 28 euros de remboursement. Je ne vous conseil vraiment pas. Triste de devoir réclamer son due.
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Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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CATHAL CATHAL
Watters
58.3cm
size is useless for most packages the drop shute gets in the way and takes up much of stated capacity when closed ..... I have installed it and it is never used by postman or delivery companies only letters........I love Vevor products usually
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Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Randy Randy
Item was not delivered
I waited for almost a month. Item was not delivered..tracking was useless. Thei customer service is very responsive. I wasted my time waiting and caused delay to my project. Refunded in full.
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Customer Service Reply: Dear valued customer,We sincerely apologize for the unsatisfactory logistics experience you encountered.We have noted this issue and will feed it back to our logistics partner to optimize the delivery process. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
Sébastien Sébastien
Un produit mal fini, un service client désastreux
Trois semaines après avoir signalé qu’il manquait une vis, une seule (!) pour faire fonctionner la trappe de dépose de colis, Vevor n’a toujours pas été en mesure de m’offrir une alternative.
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Customer Service Reply: Dear valued customer,we’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously. We’ll immediately pass your concerns to our customer service and after-sales teams to drive improvements. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved. We appreciate your understanding.
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Stewart Stewart
OWNER
LOCK DOESN'T WORK AT ALL. REALLY CHEAP MECHANISM. WILL HAVE TO ADD A PADLOCK TO THE DOOR! BOX ITSELF IS STURDY AND SHOULD DO THE TASK ALTHOUGH NOT THAT BIG AN OPENING. WILL ONLY RECEIVE SMALL PACKAGES.
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Customer Service Reply: Dear valued customer, Thanks for sharing your issues. We apologize for any inconvenience caused. For further help, visit our online "Contact Us" page—find it in the navigation bar at the bottom. Through this, you can submit a ticket for unresolved matters, and our after-sales team will resolve them promptly. Thank you for your understanding.

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