Customer Reviews for VEVOR Package Delivery Boxes for Outside 39 x 27 x 52.2cm, Galvanized Steel Wall Mount Mailbox with Coded Lock, Anti-Theft Baffle, IPX3 Waterproof Lockable Large Mail Box for Porch, Curbside

Package arrived late, stuck in mtl warehouse for weeks, box has clearly been thrown around, demonstrated by surface damage on lock box once I opened the package.

The item arrived damaged. The shipping box was torn at the bottom, and the product itself was cracked and twisted. This is not a cosmetic issue ,the damage affects functionality, and the door only opens partially because it’s misaligned. I contacted customer support and provided photos. Their suggested solution was to smooth the damaged area and repaint it, which is not acceptable for a new product that arrived defective and does not function properly. Very disappointed with both the shipping condition and the response from customer service. I would not recommend purchasing unless packaging and support improve.

Zamówiłem u Państwa skrzynkę, jednak przesyłka do mnie nie dotarła. Do tej pory nie otrzymałem również zwrotu kosztów. Wysłałem już wiadomość e-mail w tej sprawie, ale niestety nikt się ze mną nie skontaktował. Jestem bardzo niezadowolony z tej sytuacji i proszę o pilne wyjaśnienie sprawy oraz zwrot pieniędzy albo ponowną wysyłkę zamówienia.

Absolutely the flimsiiest "anti-theft" box. The fron door and lock is so tin that you can easily pull it open with your fingers or a basic screw driver. This is NOT secure at all and is a complete waste of money

I have tried to contact customer service. Nothing will go through. Products seems to be a good product. Minus the keypad, not working and customer service. Contacts me about this and fixes the issue.

I have never received the package, the company made me waiting for over three weeks, and then refunded me. No discounted product was offered, which I think it's the least a company should do. So, I waited over three weeks for a product that never arrived to then getting my money back but still not having the product I need. Ultimately, not a reliable company and a very disappointing experience.