Customer Reviews for VEVOR Outdoor Handrails for Steps, 4-5 Step Stair Rail Kit, Black Square Tube with Horizontal Bar, Carbon Steel Support Rails for Seniors, Concrete & Deck Stairs, Easy Installation
4-5 steps
Customer Reviews
How customer reviews and ratings work
Customer Reviews, including Product Star Ratings help customers to learn more about the product and decide whether it is the right product for them.
Our overall rating is not a simple average. We prioritize authentic, trustworthy reviews and filter out duplicates or invalid content before calculating the final score. This helps ensure the rating truly reflects real customer experiences.
Review this product
Share your thoughts with other customers
Write a Review
99 Reviews
Reviews for Current Item
Verified Purchase
Photos and video only
Translate all reviews to English
Les chevilles nulles! Pourquoi pas de forêt livré?
4-5 steps
La rampe ok livraison ok. Mais alors les chevilles. Du 11 alors qu’il n’existe pas de forêt de 11. J’ai percé à 12 évidemment les chevilles nageaient dans le Trou et ne gonflaient
Pas. Il m’a fallu acheter des ensembles chevilles boulon adéquats.
Pourquoi ne livraientVous pas un foret
Adéquat comme je l’avais cru d’après un commentaire. Et faire payer 10€ de plus mais au moins pas de surprise
J’ai beaucoup ramé à cause de ça. ( amateur je ne sais pas que j’aurais u percer à 10)
1 people found this helpful
Translate review to English
Missing pieces
4-5 steps
Was delivered missing the screws to attach the railing to the posts. Can’t set it up without going to get the proper screws.
0 people found this helpful
Sent wrong item
4-5 steps
I was sent this product but it is now the one I ordered or intended to order. The one I need has a single post and is intended for use with two steps. What was sent is of no use to me.
0 people found this helpful
Terrible customer service
4-5 steps
Bought 2 of the exact same handrails. One was incorrect (missing holes to attach the crossbar) have repeatedly contacted customer service to get the right part including pictures to explain, I was sent 2 little plastic pieces…not even close to what was requested. Have been waiting for the return label to send it back; nothing been sent. So I have opened dispute with my CC.
0 people found this helpful
4-5 steps
The user did not leave any written comments.
0 people found this helpful
Translate review to English
FIRMA NIERZETELNA
2-3 steps
NIE POLECAM FIRMY , OSZUSCI . PRODUKT PRZYSZEDŁ USZKODZONY , ZAPROPONOWALI ZWROT WPŁATY KTÓREGO NIGDY NIE OTRZYMAŁEM
1 people found this helpful
Translate review to English
achat d'une rampe
2-3 steps
Bonjour j'ai bien reçu et installé la rampe, par contre les 8 attaches pour fixer au sol, est de très mauvaise qualités ( ça ne tiens pas au sol )
les boulons sont trop courts et s'enfonce tout seul, il a fallut que j'envoie mon amis en acheter 8 autres au magasin de bricolage prés de chez moi, ce qui m'a couté : 27 euros TTC. Voilà je tenais à vous le signaler
1 people found this helpful
Translate review to English
Owner
2-3 steps
End caps of railings were cracked in shipping. Shipping seems to be an issue on all products. Items need to be packed better.
0 people found this helpful
Outdoor handrail
4-5 steps
I can't leave a review as we didn't receive all the parts! At first we noticed the box was torn off at delivery and rail was broken and contacted Vevor Support which was an experience in itself!! Finally after speaking with numerous people they sent a refund. After that we opened the box to find no directions, no nuts or bolts and one support leg missing!! Overall it was not a pleasant experience 😕
0 people found this helpful