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VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Extension Step Ladder, A Frame 3 Step with Scaffolding Plank Telescoping Ladder, 12ft Reach Height Heavy Duty Ladder, 330 lbs Capacity for Home Outdoor

Customer Reviews for VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Extension Step Ladder, A Frame 3 Step with Scaffolding Plank Telescoping Ladder, 12ft Reach Height Heavy Duty Ladder, 330 lbs Capacity for Home Outdoor

3 Steps
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Customer Reviews

4 Out of 5
Based on 202 reviews
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186 Reviews
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186 reviews
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Sam R Sam R
Damaged and refusing to honor warranty
4 Steps
Damaged and refusing to honor warranty 1 Damaged and refusing to honor warranty 1
The ladder arrived damaged and even though I purchased the warranty, Vevor is refusing to make the issue right. They keep saying it's 'resolved' and I have to keep reopening the ticket to try and get a return label sent to me. I'm starting to believe this company is a scam.
4 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
St*** St***
150€ Aluschrott
5 Steps
150€ Aluschrott 1
meine Leiter traf leider völlig zerstört an und kann so auf gar keinen fall verwendet werden . Schade, habe dem Kundendienst Bielder übermittelt und hoffe doch das ich problemlos eine neue und intackte leiter bekomme. ende offen
3 people found this helpful
Customer Service Reply: Wir haben Ihre Anfrage zu diesem Problem erhalten. Unser Kundenservice-Team wird sich innerhalb von 24 Stunden mit Ihnen in Verbindung setzen und Sie unterstützen, bis Ihr Anliegen vollständig geklärt ist. Bitte behalten Sie den Status Ihrer Anfrage und die E-Mail-Benachrichtigungen im Auge.
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Alberto Quagliato Alberto Quagliato
Merce smarrita in tialia per colpa di ìGLS
5 Steps
Non ho ancora ricevuto la merce enon riesco a capire dove sia, per favore non lavorate più con GLS in Italia, non sono per nulla professionali.
1 people found this helpful
Customer Service Reply: Siamo lieti che il tuo problema sia stato risolto tempestivamente. Se avete ulteriori domande, non esitate a contattarci nuovamente.Inoltre ci scusiamo sinceramente per l'esperienza logistica insoddisfacente che hai riscontrato. Abbiamo notato questo problema e lo riferiremo al nostro partner logistico per ottimizzare il processo di consegna. Grazie per il tuo feedback, che ci aiuta a migliorare i nostri servizi.
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FISCHER FISCHER
Échelle transformable
5 Steps
Échelle transformable 3 Échelle transformable 3
Échelle reçue rapidement ! Par contre, article ayant de nombreux défauts : pièces tordues, pocs sur montants... Ne gênant pas l'utilisation et en ayant vraiment besoin le lendemain de la réception, je l'ai gardé mais article vraiment abîmé ! Le système pour transformer l'échelle malgré un graissage est assez dur à manipuler, en espérant que ça ne s'aggrave pas !
2 people found this helpful
Customer Service Reply: Bonjour ! Nous vous remercions sincèrement d'avoir partagé votre expérience d'achat. Vos commentaires sont précieux et nous aident à nous améliorer. Nous transmettrons vos remarques à l'équipe concernée afin d'apporter les optimisations nécessaires. Merci encore pour votre contribution ! Nous sommes désolés d'apprendre que notre produit vous a posé problème. Nous mettons tout en œuvre pour résoudre ce problème rapidement ! N'oubliez pas que vous pouvez contacter notre service client par chat en direct ou par e-mail pour obtenir de l'aide.
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Juan Ayala García Juan Ayala García
No puedo opinar en esto ya qué tengo una solicitud de devolución en marcha un saludo
5 Steps
No puedo opinar en esto ya qué tengo una solicitud de devolución en marcha un saludo
0 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Ben H Ben H
Good quality ladder
5 Steps
I love the ladder, I had the chance to use a couple times already and it feels pretty strong. The only thing I dont like is that is not wide enough for an adult. I am 6'2 and it is kinda hard for me to use it due to the steps not being wide enough. Other than that I am happy with my purchase
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
Luc Bisschops Luc Bisschops
dhr.
5 Steps
dhr. 2 dhr. 2 dhr. 2
Nice looking ladder, but feels really unstable on hight, also the ladder is damaged, maybe by transport maybe in factory, I am not happy.
5 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.
Deep Deep
Sunguardblinds.ca
5 Steps
Width of steps are so small that it hurts when you stand on them or go up on ladder
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
max j max j
multi-purpose folding ladder.
5 Steps
product is very flimsy. 330 lbs.? hard to believe.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We sincerely appreciate you sharing your shopping experience with us. Our aim is to offer high-quality products at affordable prices, and we truly value you taking the time to share your thoughts. Our goal is to make great products accessible without compromising on quality. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services.We have created a ticket for you to follow up on this with you. Our customer support team will contact you via email and provide updates until all concerns are solved. Please check your inbox promptly for our messages.
Wayne Wayne
CUMBERSOME
5 Steps
Strong Ladder, Well made. Cumbersome to work with. Especially by yourself. Have to add extra stability when on ground. no way to adjust for leveling.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.

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