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VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Extension Step Ladder, A Frame 3 Step with Scaffolding Plank Telescoping Ladder, 12ft Reach Height Heavy Duty Ladder, 330 lbs Capacity for Home Outdoor

Customer Reviews for VEVOR Multi-Purpose Folding Ladder, 7-in-1 Tall Extension Step Ladder, A Frame 3 Step with Scaffolding Plank Telescoping Ladder, 12ft Reach Height Heavy Duty Ladder, 330 lbs Capacity for Home Outdoor

3 Steps

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daniel.dutu4891 daniel.dutu4891
Ok
4 Steps
Quality is average, overall price reflects in Quality.
0 people found this helpful
Customer Service Reply: Hi there! We really appreciate you sharing your shopping experience with us. It means a lot for helping us improve. Thanks again for your valuable input!
12345678910 12345678910
delivery
3 Steps
its showed delivered but its not delivered
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Full Service Auto Care Full Service Auto Care
Cheap quality but it works.
5 Steps
Cheap quality but it works. Bolts wont stay secured. Constantly tightening them.
0 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We are very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Da*** Da***
Not a good choice
5 Steps
First I would like to say it’s a cheap ladder . Next I would like to state I am 160lbs and when I climb this ladder it bows in the middle very bad and is very unstable.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Pilar Vicente Pilar Vicente
vino golpeada y no servicio postventa
4 Steps
vino golpeada y no servicio postventa 1
No estoy satisfecha porque la escalera vino golpeada. Solamente me atenció un asistente virtual que tuve que escribir la queja en inglés. Pero no me han contestado en un mes. Estoy muy descontenta.
0 people found this helpful
Customer Service Reply: Gracias por sus comentarios. Le pedimos disculpas sinceramente por los inconvenientes causados ​​por el problema que ha experimentado. Hemos asignado a un especialista para que se ponga en contacto con usted a través del ticket de soporte n.º [464263388922880] en un plazo de 48 horas, con el fin de ofrecerle una solución adecuada. Por favor, revise la dirección de correo electrónico asociada a su pedido y responda a través de ese medio.
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Gr*** Gr***
Won’t hold 330 pounds.
5 Steps
Well, I was pretty happy when I saw this ladder. I am 325 pounds and ladders for that weight are very expensive. My wife kept telling me to get the 300 lb ladder, which I need for about 20 feet to get above our camper. I said absolutely not…when I’m 20 feet up, I don’t want to risk a bad ladder! Anyway, I got this ladder. When I received it, I noticed it is VERY narrow and very light. I didn’t like it, but if it holds me, I guess I don’t need a wide ladder. So, I opened it. It is very long! I climbed up it and it was bending quite a bit and was VERY flimsy! I was fearing for my life. I will not be using it again without a brace under it. I’m contemplating returning it, but I still need a ladder to get above my camper. Since the price was so good, I’ll probably keep it at the camper so my sons can get on the roof if needed. In short, no way will it hold 330 pounds. Very disappointed. I have been buying a lot of Vevor tools lately and am pretty happy with them, but I will not risk my life on this ladder.
1 people found this helpful
Customer Service Reply: Dear Valued Customer,we appreciate you sharing your shopping experience with us.We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via the email associated with your order within 24 hours and provide updates until the problem is resolved. Please check your inbox promptly for our messages.
trumpsaf@&&@t trumpsaf@&&@t
shit ladders
5 Steps
these ladders suck. you can’t even use them in a real life scenario. they are sketchy asf. the hinge system is ass backwards. the weight should be applied to the stop side of the hinge. one of them popped open while I was using it. almost fuckin died!
0 people found this helpful
Customer Service Reply: Dear Valued Customer,We're sorry to hear that you experienced an issue with the product. We're glad to see that the matter was resolved promptly through our email communication. If you have any further questions or concerns, please don't hesitate to reach out to us again.Thank you for sharing your feedback, we truly appreciate the time you took to let us know, as it helps us continue improving our products and services.
javiernavarro0 javiernavarro0
Prestar mas atención a los pedidos ( perdida cliente)
4 Steps
Pedido perdido no se sabe si por empresa de transporte o por mala gestión... lamentablemente lo compré en otro comercio ( punto negativo para la gestión)
0 people found this helpful
Customer Service Reply: Hemos observado que el problema que usted reportó ha quedado resuelto a través de nuestra comunicación por correo electrónico. Nos complace saber que su incidencia fue atendida con prontitud. Si tiene alguna otra consulta, no dude en ponerse en contacto con nosotros nuevamente. Asimismo, le ofrecemos nuestras más sinceras disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de lo sucedido y se lo comunicaremos a nuestro socio logístico con el fin de optimizar el proceso de entrega. Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios.
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Víctor Víctor
Nunca la recibí ya que no se envió.
4 Steps
No se la calidad y el uso ya que no la enviaron.
1 people found this helpful
Customer Service Reply: Hemos observado que el problema que reportó se ha resuelto a través de la comunicación por correo electrónico. Nos complace que su inconveniente haya sido atendido con prontitud. Si tiene alguna otra consulta, no dude en ponerse en contacto con nosotros nuevamente. Asimismo, le ofrecemos nuestras más sinceras disculpas por la experiencia logística insatisfactoria que tuvo. Hemos tomado nota de esta situación y se la comunicaremos a nuestro socio logístico para optimizar el proceso de entrega. Agradecemos sus comentarios, ya que nos ayudan a mejorar nuestros servicios.
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tnguyen1605 tnguyen1605
Received damaged ladder and told to wait 48 hrs😟
5 Steps
Received damaged ladder and told to wait 48 hrs😟 1
I received this ladder from FedEx, found the foot of the ladder bent pretty bad.I immediately contact customer service and I also purchased insurance but both Customer Service Departments replied with telling me to wait 48 hrs while they look into the problem. I need the ladder to change out the light fixture on 16’ ceiling this weekend. Now I can stare at this ladder for the weekend, would anyone use this to get up to 16’ ceiling ?I hope they will schedule Fedex to come to pick up the ladder.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, we sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.

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