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VEVOR Mounted Gun Safe for Pistols, Biometric Gun Safe with Three Quick Access Ways of Fingerprints, Passwords and Keys, Handgun Safe for 1 Pistol for Home, Bedside, Nightstand, Wall

Customer Reviews for VEVOR Mounted Gun Safe for Pistols, Biometric Gun Safe with Three Quick Access Ways of Fingerprints, Passwords and Keys, Handgun Safe for 1 Pistol for Home, Bedside, Nightstand, Wall

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Robin Evick Robin Evick
Mounted Gun Safe
Side Push
This is a hard review for me. We purchased 2 gun safes. My husband installed the first one and it worked perfectly. Very happy with that product. He did not get to install the 2nd safe for several weeks and unfortunately this safe was a problem right away. The door sticks badly no matter if you use a code or the key and this was before actually mounting it. Since he had already mounted the first one he assumed that there was something dragging/catching on on the inside. Nothing could be found. He tried oiling the slide and that didn't help. Opening this safe is unreliable and the door only opens after repeatedly hitting the side of the case. Obviously it is not usable. We do not want to have anything get stuck inside or have it not open when needed. It is our bad that we did not install it right away so the 30 day return period expired. Honestly, I think we just got a bad one. I have no doubt that if we had contacted Vevor within the return period they would have honored it. I have been very happy with every other product we have purchased. Gun safe #1 - 5 stars Gun safe #2 - 1 star (not usable)
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Customer Service Reply: Dear valued customer, thank you for bringing your concerns to our attention. We genuinely apologize for any inconvenience or frustration you may have experienced. To assist you further, we recommend visiting our "Contact Us" page on our website, where you can reach out to our dedicated after-sales team.
My ^ gun% Safe My ^ gun% Safe
Is Pretty good
Side Push
I received this safe in the summer, installed it in a stationary place and the biometrics worked flawlessly until the winter rolled around and for some reason now it has lost some of my finger prints but the key worked fine . I re entered my prints and the same thing happened and only lost a couple of my prints. I am assuming it is do to the fact that the very dry winter air has made my finger prints less readable . Will have to wait till spring to see if there is a change.
1 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate you sharing your feedback. Sincere apologies for any trouble this may have caused. For quick support, please reach out via our online "Contact Us" section—our after-sales team is ready to help. Thank you for your understanding.
Kevin Kevin
Safe
Side Push
I find for some reason that after say 2 months if you don't open it, it will forget your finger print other then that its alright, not the best but not the worst
1 people found this helpful
Customer Service Reply: Dear valued customer, Thanks for your feedback. Sorry for any inconvenience."Contact Us" online for quick help from our after-sales team.We appreciate your understanding.
sam sam
finger print
Side Pop
Fingerprint stopped working; setup its easy, good thing is you can use your key to open it, quality is ok , i have bought 4 of them
1 people found this helpful
Rémy Wäckerlin Rémy Wäckerlin
Auf keinen Fall kaufen
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Ich habe bestellt und nichts geliefert bekommen! Geldrückgabe? (Alp)Traumhaft… Dieser Verkäufer ist nicht zu empfehlen!!!
0 people found this helpful
Customer Service Reply: Wir haben festgestellt, dass das von Ihnen gemeldete Problem per E-Mail gelöst wurde. Wir freuen uns, dass Ihr Anliegen so schnell bearbeitet wurde. Sollten Sie weitere Fragen haben, können Sie sich jederzeit gerne wieder an uns wenden.
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Razvan Razvan
Mr
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The product although ordered and paid on Apr 7th did not arrive. I ordered two safes, one arrived, the other did not arrive. Vevor took the money from my card on Apr 7th but did not ever deliver the second safe or refund the money on my card, not even after I contacted support. VERY disappointing, I actually thought Vevor was not a scam.
0 people found this helpful
Customer Service Reply: Dear valued customer, We appreciate your feedback. Sincere apologies for any inconvenience you’ve experienced. For fast assistance, visit our "Contact Us" section online—our after-sales team will help promptly. Thank you for your understanding.
Kalli3979 Kalli3979
Teile fehlen....
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Wurde ohne Schlüssel und ohne Montagematerial geliefert.....ist somit nicht zu gebrauchen. Rücksendung ist Katastrophal....hundert Bilder die man schicken muss, ich hoffe ich bekomme bald einen Rücksendeschein, sonst wird sich der Konsumentenschutz darum kümmern.
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Judy Kiracofe Judy Kiracofe
Hand gun I
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Ordered this hand gun safe and you can not get it opened enough to put a hand gun into it. Tried to return it company would not take it back. Only wanted to give us a refund for $44.00 . We paid $79.00 and change. After much emailing they finally credited my cc. They will not send a return label to send the non working safe back, so I had to recycle it. Don't buy from this company.
1 people found this helpful
Customer Service Reply: Dear valued customer, we hope this message finds you well. We are writing to inform you that following our recent discussions and the agreement reached, we have completed the necessary actions to address your concerns. We sincerely apologize for any inconvenience or frustration this situation may have caused you. Your satisfaction is incredibly important to us, and we are committed to making things right.
Manfred Weber Manfred Weber
Herr
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An und für sich kein schlechter Tresor, aber Fingerprint nicht zu programmieren auch nicht nach vielen Versuchen. Keine Hilfe beim Support!!!!! Ergo...... Klumpat!
2 people found this helpful
Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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Faramond Jean-Marie Faramond Jean-Marie
Coffre armes
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Ne fonctionne pas. Ne s ouvre pas On entend le mécanisme, mais Reste fermer. J attend le service après vente mais personne ne le repond
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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