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VEVOR Mounted Gun Safe for Pistols, Biometric Gun Safe with Three Quick Access Ways of Fingerprints, Passwords and Keys, Handgun Safe for 1 Pistol for Home, Bedside, Nightstand, Wall

Customer Reviews for VEVOR Mounted Gun Safe for Pistols, Biometric Gun Safe with Three Quick Access Ways of Fingerprints, Passwords and Keys, Handgun Safe for 1 Pistol for Home, Bedside, Nightstand, Wall

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mdbmechanical mdbmechanical
Faulty biometrics
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Finger print and passcode stopped working after 2 months good concept but cheaper quality build
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
office office
Rechnung in Tschechischer Krone, nicht in EURO
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Ware ist soweit OK - ist schon Nummer 3. Leider ist die Rechnung in tschechischer Währung angekommen!! Nach Urgenz letztes Mal wurde die Rechnung sofort in EUR ausgestellt. bei der letzten leider nach mehrmaligen Urzenz keine Reaktion. So ist das in der Buchhaltung nicht zu gebrauchen!!!!
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Customer Service Reply: Wir haben ein Ticket für die weitere Bearbeitung dieses Anliegens erstellt. Unser Kundenservice wird Sie per E-Mail kontaktieren und Sie über den Fortschritt auf dem Laufenden halten, bis das Problem gelöst ist. Bitte überprüfen Sie Ihren Posteingang zeitnah auf unsere Nachrichten.
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MikeyMantequilla MikeyMantequilla
It's OK
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Works well... Sometimes. For the price it's decent, but far from perfect. Here's a potential dealbreaker: If you accidentally bump one of the numeric keypad buttons (very easy to do) when attempting to scan a fingerprint the safe will not accept your fingerprint, only the numeric code, which, by the way is very likely to be incorrect since you just bumped a button mistakenly. Now you're stuck waiting while the zombies close in. If you carefully press the numeric buttons until it flashed red once it seems to reset and allow you in, but it's slow, flaky and error-prone... And now there's a zombie trying to eat your brain. Good luck, pumpkin!
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Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
pierluigigallotorino pierluigigallotorino
dimensione interna
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Ne ho comprati due All'interno sono piccoli, per fare entrare una pistola devi insistere mezz'ora. Ora proverò ad eliminare un po di gomma interna Per il resto sembra solido
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Customer Service Reply: Salve! Grazie mille per aver condiviso i vostri preziosi suggerimenti per il miglioramento del prodotto. Il vostro riscontro è per noi di grande importanza; abbiamo registrato accuratamente i vostri suggerimenti relativi alla 【Cassaforte per pistole VEVOR (modello a montaggio fisso)】 e li abbiamo inoltrati al nostro team di prodotto, affinché possano costituire un riferimento fondamentale per le future versioni. Grazie ancora per il vostro sostegno! Non esitate a contattarci in qualsiasi momento qualora aveste ulteriori idee.
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Brad Brad
Unreliable Junk - Regularly forgets thumb prints and button combo
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Have owned an used this safe for 2.5 years. Initially really impressed but now needing to flag this is unreliable junk. The fingerprint scanner regularly forgets any of my fingerprints. They work for a bit when I reset them but about a month later I'll test it and none of my digits work at any angle. That was frustrating but I got over this concern by primarily using the button combos using an easy to remember pattern. Fast forward another 1.5 years and now the safe keeps forgetting my button combo and won't open. So I reset it to the same combo that used to work and now the safe won't unlock and give me access to the firearm. I'm now at the point where only the keys will work and that pretty much defeats the point of having a secure but easy access safe. Changing batteries and resetting haven't fixed anything. Now looking for alternatives.
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Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
fordguy61mi fordguy61mi
Door does not open in normal mounting position
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I’ve had good luck with the other products from Vevor I’ve ordered, but this safe is not one of them. It wouldn’t open unless I turned it down so gravity helps the drawer open. In a normal mounting position, you can hear the mechanism work when you put the code in, but the drawer doesn’t open. I tried oiling the slides on the drawer to no avail. I wouldn’t trust the safe to open if I needed it in an emergency. They did refund me for this safe, but told me I didn’t have to return the safe. That’s how much they value this Chinese made junk. If you do order it, it will be a gamble. I happened to lose on that bet. I’ll be buying a different brand of safe now.
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Customer Service Reply: Hello, we have reached an agreement with you regarding the issue you reported. We hope you are satisfied with our solution and will trust us again. Thank you again for your support and understanding.
Paolo Paolo
Bella, ma non funziona
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Esteticamente bella, proprio come in foto. Peccato non venga indicato che l'alimentazione vada a batterie stilo. Provate sia quelle fornite che altre già in mio possesso, la cassaforte non si accende. Pessimo acquisto.
1 people found this helpful
Customer Service Reply: Abbiamo ricevuto la vostra segnalazione in merito a questo problema e siamo rimasti in costante contatto con voi a riguardo. Vi abbiamo fornito una soluzione via e-mail e siamo ora in attesa di un vostro riscontro. Vi assicuriamo che continueremo a seguire la pratica finché il problema non sarà completamente risolto. Vi invitiamo a monitorare le risposte all'interno della segnalazione e le notifiche via e-mail.
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User123 User123
Fatal Design Choices
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The safe itself is awesome and the mounting is really nice, slide mechanism is great, and I genuinely like everything about the physical design. However, there are two major pain points that are "no go's" for me. If you input the wrong code once, the safe completely locks up, beeps like crazy and you cannot access it even with the correct fingerprint or code for several minutes. I can only imagine trying to get into my safe in the middle of the night when I need it and this BS happens. It is a significant safety risk. In addition, you can only upload one fingerprint, which is just dumb, especially considering the preceding issue. I bought two of these and they are likely headed for the garbage unfortunately.
4 people found this helpful
Customer Service Reply: Dear valued customer, We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
TT*** TT***
VERY difficult to make a return
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I need to return this. It's great, just to big. The company has made it very difficult and cumbersome. Much more than necessary. Day after day they want me to answer this question then that question. It feels like it's designed to discourage me to just give
1 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Sgt Swiffers Sgt Swiffers
Top mit leichten Schwächen
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Lieferung ,Bestellung etc alles super, für das was man bekommt ist der Preis auch wirklich mehr als in Ordnung. Mir ging es hauptsächlich um die Einbauart und um halbwegs vernünftige zugriffsmöglichkeiten. Einen besonderen zugriffsschutz benötige ich eigentlich nicht. Von daher hat das Produkt alle meine Erwartungen erfüllt, abstriche muss ich jedoch beim Eingeben des Codes über das bedienfeld machen, das hat jetzt schon einige Male nicht fehlerfrei funktioniert, manchmal habe ich da den Eindruck dass man in einem bestimmten Rhythmus die Tasten betätigen muss, ansonsten nimmt es den Code nicht an. Über den fingerabdrucksensor funktioniert es eigentlich immer tadellos, auch hier wieder in Relation zum Preis gesehen finde ich das absolut in Ordnung. Es kommt halt immer darauf an was man sucht oder braucht und welche Erwartungen man hat.
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Customer Service Reply: Wir haben ein Ticket für Sie erstellt, um den Status Ihres Anliegens zu verfolgen. Unser Kundenservice-Team wird Sie per E-Mail kontaktieren und Sie über den Stand der Dinge informieren, bis das Problem gelöst ist. Bitte prüfen Sie Ihren Posteingang regelmäßig auf unsere Nachrichten.
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