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VEVOR Motorcycle Lift, 500 kg Motorcycle Scissor Lift Jack with Wide Deck & Safety Pin, 95-350 mm Center Hoist Crank Stand, Steel Scissor Jack for Street Bikes, Cruiser Bikes, Touring Motorcycles

Customer Reviews for VEVOR Motorcycle Lift, 500 kg Motorcycle Scissor Lift Jack with Wide Deck & Safety Pin, 95-350 mm Center Hoist Crank Stand, Steel Scissor Jack for Street Bikes, Cruiser Bikes, Touring Motorcycles

Without Caster Tray & Saddle 500 kg

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Scott Sumner Scott Sumner
Foot lifter doesn’t lift
Without Caster Tray & Saddle 158 kg
Pump away but it doesn’t lift, foot pump is a poor design
1 people found this helpful
Customer Service Reply: Hello! We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
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Mountain Lover Mountain Lover
shucks
Without Caster Tray & Saddle 680 kg​
shucks 3
received the motorcycle jack stand and noticed immediately that there were fragments of plastic in the packaging. After looking though things and putting it together (very simple) I found that one of the plastic wheels was partially shattered. Sort of shocked that they would use such a cheap wheel for something rated to 1500lbs. I have reached out to support to hopefully receive a new wheel.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
Mountain Lover Mountain Lover
shucks
Without Caster Tray & Saddle 158 kg
shucks 3
The motorcycle lift table arrived in a pretty beat up box that seemed to be rolled down a hill before dropped at my parcel box. It was certainly a heavy item that requires a sturdy box/packaging. Unfortunately one of the swivel wheels was badly so that it would not roll at all. There were also a few nuts/screws just floating around in the packaging. I have reached out to support to hopefully replace the badly bent wheel with hopes that I can still use the product. The product seems like it could be great---we shall see. I actually received the motorcycle jack stand as well for a heavier bike and it arrived in a similar way, but with a partially shattered plastic wheel. 2 for 2 broken items was not my hopes for the day.
0 people found this helpful
Customer Service Reply: We sincerely apologize for the inconvenience this has caused you. We have received your ticket and have been in continuous communication with you regarding this issue. Please be assured that we are closely following up and will get back to you with a solution as soon as possible. In the meantime, kindly monitor the ticket responses and email alerts for updates.
jacqu'eau jacqu'eau
pour fond plat
Without Caster Tray & Saddle 500 kg
malheureusement ce produit prometteur n'est pas adapté à ma moto et je pense à beaucoup car il faut un dessous de moto bien plat pour que tout cela reste stable ; demande pour retour en cours
0 people found this helpful
Customer Service Reply: Nous avons bien reçu votre demande concernant ce problème. Notre équipe d'assistance client prendra en charge votre demande dans les 24 heures et vous accompagnera jusqu'à la résolution complète de votre problème. Veuillez consulter régulièrement les réponses à votre demande et vos notifications par e-mail.
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Fred Fred
Very poor policy and customer service.
Without Caster Tray & Saddle 500 kg
I tried to change my order because I missed the one with the caster. It feels unsafe without the caster, but unfortunately, there is no way to go back to it to change it, and it is very difficult to return the product, and I still have not opened the box. I just have to be careful when buying at this store from now on. Because their policy says "you cannot exchange or buy additional parts unless you buy a new one with it." No, I don't recommend this product and their policy.
0 people found this helpful
Customer Service Reply: "Hello, We’re sorry to hear about your experience, and we truly value your feedback. A support ticket has been created so our customer service team can follow up with you directly. They will reach out via email and keep you updated until the issue is fully resolved. Please check your inbox for our messages. Thank you for giving us the chance to make things right."
Jerry Jerry
1100 lb lift jack
Without Caster Tray & Saddle 500 kg
my bike that ways just over 400 lbs with no problem. In fact the jack was so easy to raise up I was able to turn the crank lever by my foot while balancing the bike. Tried lifting a Harley Sportster 883 that weighs over 600 lbs with no issue. However, I noticed the lift wasn't lifting the bike evenly. The front shaft that moves on the bottom plate when the lift is raised started to go at an angle. The holes that you insert the safety pin in didn't line up. I'm not sure if the weight of the bike had anything to do with the front shaft lifting at a angle or the lift didn't like the location where it was on the bike. I lowered the bike to see if there was a problem with the lift but it looked normal. I relocated the lift to another lifting point and same issue. Although it didn't look right the lift held up the bike with no problem. I didn't notice anything wrong when I lifted the 400 lb bike. All in all it worked but I not sure if will be an issue next time I need to use it.
0 people found this helpful
Customer Service Reply: Thank you for sharing your feedback. If there’s anything further you need or if you have any additional questions, please feel free to reach out. We’re always here to help and want to ensure that everything is to your satisfaction.Please head to our "Contact Us" page online,look for it in the bottom navigation bar. Submit a ticket there,and our customer support team will contact you via email and provide updates until the problem is solved.We appreciate your understanding.
Mr B Mr B
Failed after only a few lifts.
Without Caster Tray & Saddle 500 kg
Threaded part failed that lifts the jack. Needs to be built better.
0 people found this helpful
Tcarson Tcarson
Mr
Without Caster Tray & Saddle 680 kg​
Mr 3
Well it looked like it was too good to be true. And I will say overall it will function as intended for the most part unfortunately I can't strap the straps down because the strap ring was cracked at the weld. There's a lot of crooked Welds as well. Overall though I suppose it'll function. Several days ago I went to the company's website to tell this information to them and upload pictures. They sent me two messages and neither one of them were actually responding they just said hold on we're looking into it. And then when you try to upload pictures on this review it says you can only do two megabyte pictures which don't even exist anymore. But I'm going to try to scale them down and you should see them in this review.
3 people found this helpful
Customer Service Reply: Dear valued customer, your patience and cooperation mean a lot to us. Our team is fully engaged in handling your concerns and is striving to come up with a solution that works for you. Be sure to regularly check your ticket and email to stay informed about the latest progress. For any more questions or support, feel free to get in touch.
Dave Dave
Motocross enthusiast
Without Caster Tray & Saddle 158 kg
The price is right for a stand like this and it works well and has good features for the price. The biggest problem comes with the hydraulic jack installed on the lift. The jack lowering knob turns difficult and needs to be quite tight to seal correctly. The next problem is when going to jack it up it leaks internally and lowers almost as fast as it elevates. I noticed if I release the foot actuated lift lever quickly it seems to not leak down as if it has an internal check valve that is sticking sometimes. Overall I like the lift and am going to use the heck out of it. It just would be nice if the jack part had a little more quality control and wasn’t so finicky.
0 people found this helpful
Customer Service Reply: Dear Valued Customer, We sincerely appreciate you sharing your shopping experience with us. Please rest assured that we will carefully review your comments and take them into consideration as we work to enhance our services. Thank you for your valuable feedback,it helps us improve and continue serving you better. Please, if you need more help, please head to our ""Contact Us"" page online,look for it in the bottom navigation bar. Submit a ticket there for any unresolved issues, and our after-sales team will work to resolve things quickly. We appreciate your understanding.
G Melville G Melville
Cheap and cheerful
With Saddle 500 kg
Not the widest but it does the job.
0 people found this helpful

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