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VEVOR Metal Raised Garden Bed, 2.4 x 1.2 x 0.3 m Outdoor Galvalume Planter Garden Box, Open Bottom Design, Large Planter Raised Bed for Growing Vegetables, Flowers, Herbs, and Succulents, Dark Gray

Customer Reviews for VEVOR Metal Raised Garden Bed, 2.4 x 1.2 x 0.3 m Outdoor Galvalume Planter Garden Box, Open Bottom Design, Large Planter Raised Bed for Growing Vegetables, Flowers, Herbs, and Succulents, Dark Gray

2.4x1.2x0.3 m Dark Gray

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GJ GJ
Thought I was getting a bargain
2x1x0.46 m Dark Green
Thought I was getting a bargain 1 Thought I was getting a bargain 1 Thought I was getting a bargain 1 Thought I was getting a bargain 1
Thought I was getting a bargain. And it arrived super quick, like within 72 hours of ordering. But colour was green was I thought it was meant to be silver, but that’s not really an issue. However, what is an issue is the rods that go in the middle to stop it bowing out when it’s full of soil are not long enough. And I didn’t realise this until I had 90% put it together so I wasn’t going to attempt at sending it back, and had to come up with another solution. I had to get some wire and use that. You can see from the photos that the rods are not long enough.
12 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Nistor Daniel Nistor Daniel
MR
2.4x1.2x0.3 m Dark Gray
We paid 3 garden beds and received only two...
1 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
mancano pezzi mancano pezzi
buon prodotto peccato che sia incompleto
arrivato abbastanza velocemente. il prodotto potrebbe essere veramente valido. peccato che mancano due lastre laterali fatto subito richiesta di intervento. nessuno si è fatto sentire provo allora con on line per spiegare il problema, peccato che l'agente che deve rispondere... non è presente, e non è ancora presente. dopo più di mezzora lascio la mia e mail per avere almento una risposta. attendo
0 people found this helpful
Customer Service Reply: Abbiamo ricevuto la tua segnalazione relativa a questo problema. Il nostro team di assistenza clienti si occuperà della tua richiesta entro 24 ore e continuerà ad assisterti fino alla risoluzione di tutte le tue esigenze. Ti preghiamo di controllare regolarmente la tua casella di posta elettronica e le notifiche via email.
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Mehran Mehran
Mr
I bought 7 of these garden beds. I was not happy with the quality. I sent a request to return them for refund. Vevor offered me to keep them and do a partial refund. It has been over 3 months that I am chasing them for the refund. Customer service takes 5 days to respond, they seem to be very nice but they do not stand to what they claim. They have left me no choice to do the following: -Write this review -Contact BC consumer office -contact my credit card company to get the credit with the evidence that I have from Vevor.
5 people found this helpful
Customer Service Reply: Hi there! We’re truly sorry to hear you had a disappointing experience with our after-sales and customer service, and we take your feedback seriously.  Thank you so much for speaking up—your input is key to helping us fix this and do better. We have noticed that the issue you reported has been resolved through email communication. We are pleased that your problem was addressed promptly. If you have any further inquiries, please feel free to contact us again.
E E
Mr
Not impressed putting it together. The tools and gloves they give you to assemble the beds are not wort anything (CRAP) The metal would cut the hands off you if not carful. The Bolts / Screws they supply to assemble the beds should be a bit longer instead of being short, by the time you push them through the predrilled holes and holding two pieces of metal together, especially at the corners.
0 people found this helpful
Customer Service Reply: We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Stian Stian
Mr
1.8x0.9x0.4 m Dark Gray
Generelt lav kvalitet. Bruker for lang tid på montering da det er mange deler og noen bolter (120stk totalt) med dårlege gjenger og noen uten. Irritert over at Vevor ikke gjør frakt og avgifter på normal måte. Handler for 1990kr., og betaler 880kr. i skranke på leverings plass. Min feil at jeg glemte kvitteringen, men var litt sjokkert og stresset. Har måttet betale for levering tidligere i år (-26) også for bestilling hos Vevor, men ikke i den grad. Alt i alt så var dette siste handel hos Vevor ever for meg. Synd for jeg har likt å handle der før.
0 people found this helpful
Customer Service Reply: Vi har opprettet en sak for at du skal kunne følge opp dette problemet. Kundesupportteamet vårt vil kontakte deg via e-post og gi deg oppdateringer inntil problemet er løst. Vennligst sjekk innboksen din med en gang for å se etter meldinger fra oss.
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Adam Adam
zakup podwyższonej grządki
Nie dostałem przesyłki a logistyka twierdzi że towar dostarczono. Był błąd w adresie a nikt się nie skontaktował. to nie wiem jak odebrano przesyłkę.
0 people found this helpful
Customer Service Reply: Utworzyliśmy zgłoszenie, z którego możesz skorzystać, aby skontaktować się z nami w tej sprawie. Nasz zespół obsługi klienta skontaktuje się z Tobą e-mailem i będzie Cię informował o postępach w rozwiązaniu problemu. Prosimy o regularne sprawdzanie skrzynki odbiorczej w celu uzyskania naszych wiadomości.
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Can Can
Screws are too small
The screws that I got with these rasied beds are way too small to connect the panels together. Very disappointed.
0 people found this helpful
Customer Service Reply: We have received your ticket regarding this issue. Our customer support team will follow up on your problem within 24 hours and continue assisting until all your needs are resolved. Please keep an eye on the ticket responses and email notifications.

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