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VEVOR Metal Detector for Adults&Kids, 250mm, Professional Adjustable Higher Accuracy Gold Detector, IP68 Waterproof Coil with LCD Display 7 Modes Advanced DSP Chip, for Detecting Gold Treasure Hunting

Customer Reviews for VEVOR Metal Detector for Adults&Kids, 250mm, Professional Adjustable Higher Accuracy Gold Detector, IP68 Waterproof Coil with LCD Display 7 Modes Advanced DSP Chip, for Detecting Gold Treasure Hunting

250 mm

Customer Reviews

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235 Reviews
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Calabro Calabro
Détecteur de métaux
250 mm
Article reçu dans les délais, mais très décevant. Dès la mise en service, l’appareil sonne sans arrêt. Soit son utilisation n’est pas claire, soit il présente un défaut de fonctionnement. Dans tous les cas, le résultat est le même : le produit est inutilisable. Malheureusement, le délai de retour étant dépassé, je ne peux plus le renvoyer. C’est donc un achat inutile pour moi. Je ne recommande pas ce produit.
2 people found this helpful
Customer Service Reply: Nous avons créé un ticket pour vous permettre de suivre ce problème. Notre équipe d'assistance client vous contactera par e-mail et vous tiendra informé(e) jusqu'à la résolution du problème. Veuillez consulter régulièrement votre boîte de réception.
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Lyman D Sanford Lyman D Sanford
25071800925117077492
250 mm
Never received the item or a refund from a shipping service that i have never heard of, thatsaid I received the item that was Never delivered. I am very disappointed, I have ordered over a thousand dollars of merchandise in the last 6 months, I'm not going to try to cheat you out od a $59 item. Will not do business in the future with a company like this. I have told my friends about the great items and great prices but no more. If it was possible to give no stars i would.
0 people found this helpful
Customer Service Reply: We sincerely apologize that you haven’t received your package yet.We have created a ticket for you to follow up on this issue. We will immediately verify the delivery status with our logistics team and update you via email/ticket as soon as we have information. Thank you for your patience while we resolve this.
Doug Leigh Doug Leigh
Mr
250 mm
Heap of over rated crap
0 people found this helpful
Customer Service Reply: Thank you for your feedback. We’re very sorry to hear about the difficulties you faced with the product.We have created a ticket for you to follow up on this issue. Our customer support team will contact you via email and provide updates until the problem is solved. Please check your inbox promptly for our messages.
Don  Owen Don Owen
Metal finder
250 mm
You don’t get what the picture show . Came in missing parts . Ask for a refund , could not get a refund , because I had to pay for shipping it back. And a restocking fee, customer services bad , will not purchase online with this company again.
0 people found this helpful
Customer Service Reply: To our valued customer, thank you for being patient and cooperative. We’re actively handling your issues and are dedicated to finding a resolution that meets your needs. Please check your ticket and email on a regular basis for updates regarding the progress. Don’t hesitate to contact us if you have more questions or need further help.
cyril MARTIN cyril MARTIN
Rien reçu
250 mm
Pour la 2eme fois le colis b’est toujours pas arrivé
2 people found this helpful
Customer Service Reply: Nous vous remercions pour votre patience et votre coopération durant ce processus. Nous avons le plaisir de vous annoncer que nous sommes parvenus à un accord mutuel sur votre souci récent. Nous présentons nos excuses sincères pour tout inconvénient et vous remercions pour votre compréhension. Votre satisfaction est notre priorité absolue, et nous nous engageons à vous offrir une expérience positive avec notre service.
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Jay Jay
Master
250 mm
The directions are terrible to the point I could not put this together. I reached out to Vevor and asked for better instructions or a video (that they sometimes offer) and after some back and forth they agreed to send. Of course, that was just the ploy to get me to stop nagging them and no additional instructions or an email was received. Terrible customer service! It's unfortunate and I will reconsider buying anything else on Vevor! Proper directions or alternative solutions are needed if you expect US customers to buy your products!
1 people found this helpful
Customer Service Reply: To our respected customer, thank you for your patience and cooperation. We’re fully engaged in working through your concerns and are determined to find a solution that works for you. Please keep an eye on your ticket and email for periodic progress updates. If you need further assistance or have more questions, don’t hesitate to reach out.
Thomas Thomas
a toy or gimmick
250 mm
Been reading the directions and looking at videos and playing around with this thing and its been pretty much useless and just chirps and beeps. on odd thing is I can't seem to find a volume control for the headphones or the speaker???? All I wanted to do was probe around on my property and find the metal spinkler heads that are hidden or covered by the previous 5 owners over the past 30 years. I found 4 hidden heads and I KNOW there are others. This was a waste of money. Zero gratification, use, or satisfaction. When I have a spare 2 or 3 hours to sit on hold or wait around I will call Vevor Tech support/customer service and maybe we can get this thing into useful status???
2 people found this helpful
Ezequiel Ezequiel
Detector
Fatal no funciona bien no detecta nada va retrasado y no me dan solución para devolverlo
1 people found this helpful
Customer Service Reply: Hemos recibido su solicitud de soporte sobre este problema. Nuestro equipo de atención al cliente le dará seguimiento en un plazo de 24 horas y continuará ayudándole hasta que se resuelva por completo. Por favor, esté atento a las respuestas a su solicitud y a las notificaciones por correo electrónico.
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Krzysztof Krzysztof
Odradzam zakup
150 mm
Sprzęt słabej jakość, tandeta, "chińszczyzna", pika non stop na każdym terenie, nic nie udało się znaleźć pomimo ciągłych wskazań metalu. Od nowego zepsuta była śruba mocunaca stopę - nie można jej dokręcić, ponieważ śruba się obraca nie skręcając odpowiednio. Zgłosiłem chęć zwrotu lecz Vevor robi z tego dużo problemów. Żądają filmów pokazujących usterki. Odsyłają mnie od jednej do kolejnej reklamacji. Nie polecam ani sprzętu ani sprzedawcy.
0 people found this helpful
Customer Service Reply: Otrzymaliśmy Państwa zgłoszenie dotyczące tego problemu i jesteśmy z Państwem w stałym kontakcie. Przekazaliśmy Państwu rozwiązanie drogą mailową i oczekujemy na Państwa opinię. Zapewniamy, że będziemy kontynuować działania, aż do całkowitego rozwiązania problemu. Prosimy o monitorowanie odpowiedzi na zgłoszenia i powiadomień e-mail.
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Zaid Zaid
François de Veijestraat 6, 6221 AB Maastricht
“Het product is van slechte kwaliteit en werkt niet zoals verwacht. Ik ben niet tevreden met mijn aankoop.
0 people found this helpful
Customer Service Reply: We hebben uw melding over dit probleem ontvangen en hebben hierover continu met u gecommuniceerd. We hebben u per e-mail een oplossing aangeboden en wachten nu op uw feedback. U kunt erop vertrouwen dat we u blijven volgen totdat het probleem volledig is opgelost. Houd de reacties op uw melding en e-mailberichten in de gaten.
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